W New Orleans - French Quarter, New Orleans, Complaint

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Rank

37th

Out of 427

W New Orleans - French Quarter	Average Price: $303 Check Rates

Hotel Class:

316 Chartres Street

New Orleans, 70130 View map

4-Star Hotel Rank: 15 of 37
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (4) annoy (14) avoid (6) awful (6) bad (34) big deal (5) broken (10) chipped (4) complain (18) complaint (12) dirty (24) disappoint (31) disturbing (8) downside (8) expensive (10) hard (19) horrible (8) inconvenient (10) issue (45) lack (24) loud (52) mess (5) mistake (6) mold (9) nasty (4) negative (16) noise (93) noisy (30) odor (5) overpriced (7) poor (15) poorly (8) problem (42) ridiculous (6) rock (6) rough (4) rude (10) sad (4) shabby (6) slow (10) smell (19) stain (5) terrible (13) tiny (24) too small (6) uncomfortable (7) unfortunate (22) worn (16) worst (15) wrong (8)

Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
arrival (2) complaints (19) excellent (2) extremely (2) guest (3) kid (2) liked (2) loud (2) night (2) noise (3) not (3) parent (2) park (2) room (3) smell (2) staff (2) trouble (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only complaint I have was the guest next to us but noisy guest are expected during Mardi Gras.

"Wonderful Hotel " Read full review on TripAdvisor 3/27/2012 Vote

2. 90% of complaints were not addressed.

"Don't Stay Here! " Read full review on TripAdvisor 2/14/2012 Vote

3. Extremely loud music was blasting in the courtyard from 9am - 10pm daily despite numerous complaints from multiple guests that they were unable to relax.

"Don't Stay Here! " Read full review on TripAdvisor 2/14/2012 Vote

4. I don't know how this is not a common complaint.

"Beyond Disappointed " Read full review on TripAdvisor 1/17/2012 Vote

5. Generally I enjoyed my stay and the staff was very attentive to my complaints, but unfortunately there were quite a few.

"Great location, not the best experience " Read full review on TripAdvisor 11/28/2011 Vote

6. My only complaint is the extremely high price for parking (like $40 a night).

"I love this hotel " Read full review on TripAdvisor 9/19/2011 Vote

7. Only complaint is the front desk staff could care less about service.

"Quaint old hotel with modern upgrades " Read full review on TripAdvisor 9/5/2011 Vote

8. Luckily the manager listended to my complaints and comped my parking.

"Great Location, not well maintained " Read full review on TripAdvisor 1/31/2011 Vote

9. The rooms were right on the street, and it was loud at night, which is one of my only complaints.

"Convenient, nice, overall pretty good " Read full review on TripAdvisor 2/12/2010 Vote

10. Our only complaint was the walls were a little thin and we could hear noise in the hall and next door.

"Terrific Staff and Location " Read full review on TripAdvisor 7/23/2009 Vote