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Rank
37th
Out of 427

W New Orleans - French Quarter

Average Price: $303  
 
Hotel Class:
316 Chartres Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 15 of 37
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bad
Appears in 44 comments. 
The following words were used in comments with Bad:
$ (4)   car (3)   complimentary (3)   courtyard (4)   experience (7)   good (8)   great (8)   hotel (14)   location (6)   need (4)   nice (5)   night (7)   noise (4)   not (16)   rental (3)   room (21)   service (5)   smell (3)   staff (4)   street (4)    
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1. She stated with a nasty attitude 'You think that's bad???? Try sitting at the front desk.
"Don't Stay Here! " Read full review on TripAdvisor   2/14/2012 Vote      
2. The Good: * The staff was great, extra courteous and friendly * The staff was helpful in pointing out places to eat and visit, reserving taxis, making room adjustments * They had the Acura Experience: they will drop you off anywhere in an MDX within 5 miles for free * Great location, nice courtyard * The citrus water in the lobby/desk area is refreshingThe bad: * The rooms are not soundproofed very well.
"Great staff, poor facilities " Read full review on TripAdvisor   1/29/2012 Vote      
3. The bad - Staff took a very long time to answer the phone, everytime I called the phone rang at least 10 times before someone answered.
"Great location with great staff but not what you expect from a W " Read full review on TripAdvisor   11/3/2011 Vote      
4. Front desk personal were really bad.
"Worst W I've ever stayed at! " Read full review on TripAdvisor   9/5/2011 Vote      
5. attitude in a BAD way.
"Whatever, Whenever?....REALLY? What a joke! " Read full review on TripAdvisor   8/2/2011 Vote      
6. Too bad they don't have tubs.
"Great staff and with a little patience, this place will be back on top again " Read full review on TripAdvisor   4/20/2011 Vote      
7. The hotel has had some bad reviews of late.
"Great hotel, ideal position, wonderful service, good price " Read full review on TripAdvisor   4/5/2011 Vote      
8. As always, the room was small and badly laid out.
"Awful, as usual " Read full review on TripAdvisor   3/25/2011 Vote      
9. While the hotel location isn't bad (3 blocks from Bourbon Street) there isn't much right around the hotel other than some small stores and art galleries.
"Mixed Feelings on the W New Orleans French Quarter " Read full review on TripAdvisor   3/3/2011 Vote      
10. What they fail to mention is that there is no restaurant, there is no bar, there is no room service, except for breakfast from a little place up the street, and the rooms are in very bad need of renovation.
"Whatever, Whenever: Be Forwarned the W Hotel French Quarter is not REALLY Open during renovation " Read full review on TripAdvisor   1/31/2011 Vote      
   
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