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Rank
37th
Out of 427

W New Orleans - French Quarter

Average Price: $303  
 
Hotel Class:
316 Chartres Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 15 of 37
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , MyTravelGuide (14) , Travelocity (1) , TripAdvisor (456)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 11 comments. 
The following words were used in comments with Broken:
bathroom (2)   carpet (2)   complain (2)   courtyard (2)   dirty (2)   gorgeous (2)   great (2)   heating (2)   hot (4)   lacking (2)   room (5)   service (2)   shower (3)   sink (2)   sound (2)   stains (2)   tub (2)   water (5)    
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1. Also, it appears as though maintenance of existing rooms has fallen by the wayside until constuction is completed--both the sink and showerhead in bathroom were broken when we checked in.
"Low quality while under renovation " Read full review on TripAdvisor   4/26/2012 Vote      
2. We went down to the front desk to complain along with a list of several things that were broken or disgusting in our room to be fixed while we were out.
"Don't Stay Here! " Read full review on TripAdvisor   2/14/2012 Vote      
3. * the bathroom sink hot water handle didn't close all the way in the 2nd room and so water leaked * the showers look sleek, but are poorly designed (impossible to turn on the shower from outside the stall w/o getting soaked) * the cordless phone was broken in our 2nd roomI am pretty laid back and never really complain given that all I mainly care about is that the hotel can provide a good night's sleep and is clean.
"Great staff, poor facilities " Read full review on TripAdvisor   1/29/2012 Vote      
4. The toilet bowl was cracked and the tank cover was broken.
"Staff is W-quality, property is not " Read full review on TripAdvisor   1/26/2012 Vote      
5. The hot water valve in our shower was broken, it took the guy a few tries to get it right, but he eventually did.
"Great place to stay with pets! " Read full review on TripAdvisor   3/24/2010 Vote      
6. Advertise heated pool, but that was broken, and response ranged from 'we'll get if fixed now' to 'no, we really don't heat it, just enough to keep the frost off.
"Poor service, inadequately trained staff " Read full review on TripAdvisor   3/5/2010 Vote      
7. Our room also had an outdoor hot tub - which sounds great, until you find out that the water was freezing and the motor was broken - so essentially we had our own private dirty pond out back.
"Great location - horrible service " Read full review on TripAdvisor   8/11/2008 Vote      
8. Our room also had an outdoor hot tub - which sounds great, until you find out that the water was freezing and the motor was broken - so essentially we had our own private dirty pond out back.
"Great location - horrible service " Read full review on TripAdvisor   8/11/2008 Vote      
9. The courtyard was gorgeous, but it couldn`t make up for the lack of service, the stained carpets, or the broken cupboards.
"W French Quarter Does NOT measure up " Read full review on TripAdvisor   2/19/2008 Vote      
10. The courtyard was gorgeous, but it couldn't make up for the lack of service, the stained carpets, or the broken cupboards.
"W French Quarter Does NOT measure up " Read full review on TripAdvisor   2/19/2008 Vote      
   
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