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Rank
22nd
Out of 427

Intercontinental New Orleans

Average Price: $254  
 
Hotel Class:
444 Street Charles Avenue
New Orleans, 70130 View map  
4-Star Hotel Rank: 9 of 37
Average review rating: 3.99
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (57) , MyTravelGuide (785) , TripAdvisor (519) , YahooTravel (14)
SAFE TO BOOK ? (1/5 issues found)
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Complain
Appears in 29 comments. 
The following words were used in comments with Complain:
$ (4)   bed (4)   desk (3)   friendly (2)   guest (2)   hall (2)   hotel (8)   management (3)   night (4)   noise (3)   not (8)   problem (3)   room (5)   rude (3)   smell (2)   smoke (3)   spent (2)   staff (3)   unacceptable (3)   well (3)    
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1. We waited 1h the car from the parking where the average pick up time is 20min, we should stay out of the room for an entire morning due to the cabling of the wifi; after the work they left the room dirty; the worst thing was that when we complained about these problems the reception guy was totally unconcerned and served us very badTotally unacceptable.
"Not customer oriented " Read full review on TripAdvisor   3/17/2012 Vote      
2. STAY AT OWN RISK as you cannot complain to anyone at corporate level.
"Very poor customer service & over priced " Read full review on TripAdvisor   2/21/2012 Vote      
3. Charles (DO NOT STAY HERE - rude, inattentive service, ground floor nightclub (now a coffee shop) kept me awake all night with bass-heavy trance music)I would have complained about the TV, but a.
"Not Up to Intercontinental Standards " Read full review on TripAdvisor   2/5/2012 Vote      
4. I called to complain and the Intercontinental guest relations dept.
"BCS GAME " Read full review on TripAdvisor   1/19/2012 Vote      
5. We got this hotel at a bargain price of $57 and ended up with a $500 suite so we cant complain there.
"Great Location " Read full review on TripAdvisor   6/20/2011 Vote      
6. We complained, but no one did anything.
"Great staff, but hotel seemed old and shabby " Read full review on TripAdvisor   3/31/2011 Vote      
7. My room was pretty clean and nice can't really complain except for the fact that it smelled like weed but you can't blame the hotel for that just blame the idiot smoking it, I mean I could tell it was a room that had the smell far away but it was pretty strong.
"Great stay " Read full review on TripAdvisor   2/21/2011 Vote      
8. The only complain is that the escalator didn't work.
"Fantastic Food/Sleep and Location " Read full review on TripAdvisor   9/22/2010 Vote      
9. It was not until we checked out (after complaining every night), that we were told that we shouldn't put it in our wallets or near a cell phone.
"Nice, but . . . . " Read full review on Expedia   4/21/2010 Vote      
10. Until I complained to the G.
"Disaster! Arrogance! Uncaring! " Read full review on TripAdvisor   3/30/2010 Vote      
   
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