Hotel Preston, Nashville, Terrible

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Rank

18th

Out of 296

Hotel Preston	Average Price: $128 Check Rates

Hotel Class:

733 Briley ParkWay

Nashville, 37217 View map

3-Star Hotel Rank: 7 of 56
Average review rating: 3.84

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (249) , Travelocity (26) , TripAdvisor (413) , YahooTravel (33)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 16 comments.

The following words were used in comments with Terrible:
bar (2) charged (2) customer (3) desk (3) experience (2) hotel (8) lacking (2) liked (2) location (3) new (2) not (9) odor (2) poor (2) rating (2) room (8) service (7) small (2)

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1. Not a terrible hotel, if we had got the basic room then it would be a 3 star but not in our case.

"Not satisfied! " Read full review on TripAdvisor 1/3/2012 Vote

2. We got a suite to celebrate a three day weekend over New Year Eve, the hotel said that it had a mini bar in the room (No such bar), a lounge room (did but it was like down a small hall and only would be useful for someone with children or a large group), new big screen tv's (terrible picture, not HD, and had only like 12 channels), close to downtown (not really), and no additional charges (charged my card for a deposit and it still has not been placed back in my account).

"Not satisfied! " Read full review on TripAdvisor 1/3/2012 Vote

3. This hotel suposse to be a 4-5 start hotel, the service is terrible, make sure you never ask for an early wakeup call as THEY DO NOT RING YOU, so you will miss your plane, when I approached front desk about this their answer was OK.

"Expensive,Very Bad service " Read full review on TripAdvisor 5/25/2011 Vote

4. The food downstairs was terrible and overpriced.

"Never going back! " Read full review on TripAdvisor 4/3/2011 Vote

5. They are terribly understaffed and either inept or unscrupulous.

"Be carfeful " Read full review on Expedia 9/1/2010 Vote

6. Even though it's about 15 minutes outside the heart of Nashville, it was still not a terrible location being close to the airport and the highway.

"This hotel consists of comfortable beds, slow service, and odd lighting. " Read full review on TripAdvisor 8/7/2010 Vote

7. terrible customer service was the only thing that was a constant at the Hotel Preston.

"What you want is NOT what you get " Read full review on TripAdvisor 3/15/2010 Vote

8. terrible customer service was the only thing that was a constant at the Hotel Preston.

"You want it you won't don't get it here " Read full review on Travelocity 3/1/2010 Vote

9. We finally made it into our room, which was another terrible experience.

"Stay away from this so-called hotel " Read full review on Expedia 1/15/2010 Vote

10. The service was ok but a little lacking when I stayed but i sent my mom a week later with my son & they had a terrible expierence with the LACK of CUSTOMER SERVICE.

"Confused " Read full review on TripAdvisor 6/11/2009 Vote