Hotel Preston, Nashville, Complain

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Rank

18th

Out of 296

Hotel Preston	Average Price: $128 Check Rates

Hotel Class:

733 Briley ParkWay

Nashville, 37217 View map

3-Star Hotel Rank: 7 of 56
Average review rating: 3.84

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (249) , Travelocity (26) , TripAdvisor (413) , YahooTravel (33)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 22 comments.

The following words were used in comments with Complain:
coffee (3) desk (3) easy (2) excellent (2) good (3) hotel (5) management (3) never (3) not (5) personable (2) please (2) pretty (2) price (4) rating (2) reviews (3) room (2) staff (3)

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1. It's a bit funky - it's trying to be a boutique hotel in the cultural wasteland that is Nashville, so the local rednecks complain about the excellent Aveda toiletries and organic coffee for the coffee machine (a touch slightly spoiled by offering Coffeemate instead of milk).

"Way better than expected " Read full review on TripAdvisor 9/10/2011 Vote

2. ' I wasn't going to complain because we were only there for few hours and we were exhausted.

"Horrible hotel and experience - will never return. " Read full review on TripAdvisor 9/8/2011 Vote

3. Hey Paul, Google your hotel and see what people are complaining about .

"Lipstick on a Pig " Read full review on TripAdvisor 4/20/2010 Vote

4. Some other reviews complained about the planes fying right over, but it was not very loud or too often after dark.

"Needs some improvements " Read full review on TripAdvisor 3/29/2010 Vote

5. Good luck complaining, the staff are ambivalent.

"Noisy and no amenities " Read full review on TripAdvisor 10/18/2009 Vote

6. Addendum: I never heard from this hotel after complaining to management and had to add this review here since they never responded to my previous complaints.

"Totally Disgusted " Read full review on TripAdvisor 9/5/2009 Vote

7. I called to complain and the staff member tried to be accommodating and have the band turn the music down.

"Comfortable accommodations -- not well planned rooming assignments. " Read full review on TripAdvisor 4/23/2009 Vote

8. I think previous reviewers complaining about it not being 'posh' enough should quickly check their receipt - for 110 bucks a night you aren't going to get the 'Kipton' or whatever the hell that one chick was talking about.

"Great little hotel. " Read full review on TripAdvisor 3/4/2009 Vote

9. We went to complain to the manager at front desk, he said sorry and that was about it.

"Customer Service is non-existent at Hotel Preston " Read full review on YahooTravel 2/14/2009 Vote

10. We went to complain to the manager at front desk, he said sorry and that was about it.

"I fyou want to enjoy your stay - don't stay there! " Read full review on TripAdvisor 2/14/2009 Vote