Crowne Plaza Miami Airport, Miami, Complain

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OpinionWell
Rank

55th

Out of 468

Crowne Plaza Miami Airport	Average Price: $139 Check Rates

Hotel Class:

950 NorthWest LeJeune Road

Miami, 33126 View map

4-Star Hotel Rank: 23 of 58
Average review rating: 3.83

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (47) , TripAdvisor (166) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 6 comments.

The following words were used in comments with Complain:
desk (2) hotel (3)

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1. We got ourselves down to the restaurant at exactly the time they were to be open however the staff was apparently busy watching television and only after I complained to the front desk did they open the restaurant.

"OK Facility Poor Service " Read full review on TripAdvisor 4/3/2012 Vote

2. All of the customers checking-in with me complained about the experience we all endured and there was NO attempt to assist in the situation.

"Would have been better off sleeping on a bench at the airport " Read full review on TripAdvisor 4/10/2011 Vote

3. I complained at the front desk and they spared me from paying one night, however what I really wanted was my good Crowne Plaza back to shape.

"Used to be really nice, but got old and under-invested " Read full review on TripAdvisor 7/27/2010 Vote

4. In the morning as we were leaving, we heard other guests complaining that the hot water had run out (I have seen this mentioned in two reviews for this hotel across two web sites.

"WHAT A DISAPPOINTMENT! ONE DISASTER AFTER ANOTHER! BEWARE! " Read full review on TripAdvisor 1/4/2010 Vote

5. We immediately went down & complained & were given rooms in different parts of the hotel.

"Nice Place, Good Value " Read full review on TripAdvisor 3/21/2009 Vote

6. Only thing I would complain about is the cost of food in the hotel restaurant.

"Loved the place, but not the food " Read full review on Expedia 11/20/2008 Vote