Doubletree Grand Hotel Biscayne Bay, Miami, Issue

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Rank

16th

Out of 468

Doubletree Grand Hotel Biscayne Bay	Average Price: $176 Check Rates

Hotel Class:

1717 North Bayshore Drive

Miami, 33132-1180 View map

3-Star Hotel Rank: 6 of 122
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (157) , Travelocity (26) , TripAdvisor (255) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 25 comments.

The following words were used in comments with Issue:
arrival (3) charged (2) floor (2) good (2) hotel (4) liked (2) location (2) maintenance (2) not (5) room (2) toilets (2)

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1. The hotel cleanliness was the biggest issue.

"Worst Hotel Stay in a Long While!! " Read full review on TripAdvisor 4/24/2012 Vote

2. Aside from that, the staff was friendly and there were no issues or problems.

"Nice room, beautiful view, pleasant staff but it was not non-smoking. " Read full review on TripAdvisor 4/19/2012 Vote

3. The second issue we had is that our toilet would not flush even toilet paper without a plunger.

"Look elsewhere " Read full review on TripAdvisor 2/27/2012 Vote

4. Shortly after I submitted the booking, I sent an email to the hotel to confirm (have had issues before so I always do) and let them know we were excited to be arriving the next day and promptly received a very nice response.

"Fabulous Customer Service! " Read full review on TripAdvisor 1/25/2012 Vote

5. But once you get past all the location issues, the hotel is a fantastic value.

"My favorite hotel in Miami " Read full review on TripAdvisor 12/8/2011 Vote

6. All in all, I had a good stay at the DoubleTree, I just wish they would fix the wifi and gym issues.

"Beautiful Hotel - Just OK/good for Biz Travel " Read full review on TripAdvisor 9/20/2011 Vote

7. Kind, helpful throughout the weekend stay and when we had issues at check in, they were calm and professional.

"Thank you so much!!! " Read full review on TripAdvisor 7/28/2011 Vote

8. (Found that out from the fellas)Had an issue with my suitcase, where the wheel broke off in the separation between the elevator and the floor.

"Everything You Need In One Location " Read full review on TripAdvisor 7/27/2011 Vote

9. Check-in: Smooth-no issues (HIlton Points).

"Nice hotel! " Read full review on TripAdvisor 7/25/2011 Vote

10. Overall our stay was wonderful, albet a few issues.

"Good Hotel " Read full review on TripAdvisor 5/4/2011 Vote