Doubletree Grand Hotel Biscayne Bay, Miami, Complaint

OpinionWell's Blog

Home » United States » Florida » Miami Destinations » Miami Hotels » Doubletree Grand Hotel Biscayne Bay

OpinionWell
Rank

16th

Out of 468

Doubletree Grand Hotel Biscayne Bay	Average Price: $176 Check Rates

Hotel Class:

1717 North Bayshore Drive

Miami, 33132-1180 View map

3-Star Hotel Rank: 6 of 122
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (157) , Travelocity (26) , TripAdvisor (255) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (10) avoid (4) awful (10) bad (30) broke (4) broken (11) chipped (9) complain (12) complaint (11) dated (11) difficult (5) dirty (23) disappoint (16) disturbing (6) downside (8) expensive (24) hard (13) hassle (4) horrible (6) issue (23) lack (3) loud (10) mess (5) mildew (3) mold (3) nasty (5) negative (10) noise (17) noisy (7) outdated (6) outrageous (3) overbook (3) overpriced (5) poor (10) pricey (11) problem (56) ridiculous (5) rude (22) slow (8) smell (16) stale (4) tear (4) terrible (11) unbearable (3) unfortunate (4) unfriendly (5) worn (12) worst (13) would have liked (4) wrong (8)

Complaint

Appears in 21 comments.

The following words were used in comments with Complaint:
bathroom (2) charged (2) complaints (22) cram (2) hallway (2) hotel (10) never (2) nice (2) not (3) personable (2) room (3) suggestion (2) surroundings (2) unfortunate (2) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The bathroom is small which was my only complaint.

"Great business hotel " Read full review on TripAdvisor 4/30/2012 Vote

2. The room was nice, no complaints there.

"Decent pre-cruise hotel " Read full review on TripAdvisor 7/27/2011 Vote

3. I have absolutely NO complaints.

"Great place " Read full review on TripAdvisor 2/1/2011 Vote

4. The only complaint I have is that the charge for parking/valet isn't posted or communicated clearly, so just beware that it's a $29 fee.

"Great stay and cookies upon arrival! " Read full review on TripAdvisor 12/21/2010 Vote

5. my only complaint was that there was a humming all through the night from the exhaust in the bathroom I think.

"A Grand Tour " Read full review on TripAdvisor 8/24/2010 Vote

6. We had many relatives that flew in from all over the country and the only complaint I heard was someone's airconditioning was not working and they moved them to another room, no problem.

"Doubletree Hotel & Staff were wonderful!!! " Read full review on TripAdvisor 6/29/2010 Vote

7. Our only complaint was that we had to request the balcony furniture be cleaned prior to us enjoying the space.

"Nice hotel for price " Read full review on TripAdvisor 1/10/2010 Vote

8. Management was nowhere to be found, and a complaint letter to the hotel was never answered.

"No Customer Service, No Caring, No Management " Read full review on TripAdvisor 10/28/2008 Vote

9. My other complaint is about the valet.

"Good hotel. Not great. " Read full review on TripAdvisor 5/31/2008 Vote

10. I have never had so many complaints in one stay as in this hotel.

"I will never go back " Read full review on YahooTravel 4/19/2008 Vote