The Peabody Memphis, Memphis, Complain

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Rank

1st

Out of 238

The Peabody Memphis	Average Price: $261 Check Rates

Hotel Class:

149 Union Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 1 of 10
Average review rating: 4.01

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (16) , Travelocity (12) , TripAdvisor (520) , YahooTravel (141)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (4) annoy (9) avoid (6) awful (8) bad (25) big deal (6) broken (3) chipped (3) complain (17) complaint (15) dated (6) difficult (4) dirty (5) disappoint (26) disgust (4) downside (7) expensive (42) hard (18) horrible (6) inconvenient (4) issue (28) lack (8) loud (12) mediocre (4) mold (9) negative (10) noise (27) noisy (16) outdated (4) outrageous (4) overpriced (13) peeling (4) poor (6) poorly (4) pricey (12) problem (29) ridiculous (4) rock (9) rude (17) shabby (4) slow (12) smell (9) snooty (4) terrible (5) tiny (32) uncomfortable (5) unfortunate (12) worn (6) worst (7) wrong (10)

Complain

Appears in 23 comments.

The following words were used in comments with Complain:
best (2) change (2) charged (3) clean (2) clerk (2) coffee (5) customer (2) desk (4) hotel (3) lobby (2) not (2) polite (2) room (7) service (3) size (2) useful (2)

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1. The following morning we checked our reservation records and complained.

"Below average and overrated " Read full review on TripAdvisor 4/12/2012 Vote

2. We complained and was advised that we just had to wait.

"Disappointing " Read full review on TripAdvisor 1/7/2012 Vote

3. complained to front desk, which made them change their polite yet cold attitude to a much more compassionate one.

"Lots of hype but not much to back it " Read full review on TripAdvisor 9/1/2011 Vote

4. When I complained about this at least they waived trhe charge so I suggest you do the same.

"Fancy lobby area, but be warned of the daily 'service' charge " Read full review on TripAdvisor 7/9/2011 Vote

5. If they just charged more and didn't point out that certain items were under this fee I probably still be complaining about the cheezy paper, below super 8 style coffee service, and mysteries shoe shine.

"Something Magical Here, but some management flaws " Read full review on TripAdvisor 6/24/2011 Vote

6. I did complain and was told numerous times I would be reimbursed.

"They don't honor reservations " Read full review on TripAdvisor 8/21/2010 Vote

7. ' When we complained they said it was for the 'comp coffee' which we did not even know we could have and for 'comp shoe shine which we didnt use and for the use of the health club.

"Padded Bill " Read full review on TripAdvisor 6/5/2010 Vote

8. I complained about the size of the room and requested a change, I was told there was nothing else available by the desk clerk.

"Not worth the Money " Read full review on TripAdvisor 6/1/2010 Vote

9. And this was done only after we went down to complain.

"Beautiful Hotel with So/So Service " Read full review on Expedia 8/8/2009 Vote

10. For those of you that have complained that there isn't a coffee pot, all you have to do is ask.

"wonderful stay at the Peabody Memphis " Read full review on YahooTravel 1/29/2009 Vote