Best Western Los Angeles, Los Angeles, Complain

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Rank

86th

Out of 700

Best Western Los Angeles	Average Price: $172 Check Rates

Hotel Class:

2011 North Highland Avenue

Los Angeles, 90068 View map

2-Star Hotel Rank: 16 of 83
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (47) , Travelocity (5) , TripAdvisor (147)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 13 comments.

The following words were used in comments with Complain:
free (2) much (2) noise (2) not (3) rating (2)

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1. We had to complain twice about noisy teens that were staying above us and across from us, not sure anything was done as the noise continued until we left.

"Meh " Read full review on TripAdvisor 10/7/2011 Vote

2. It had been a long drive, our stay was for only 1 night so I didn't want to complain.

"OK for just 1 night. " Read full review on TripAdvisor 10/9/2010 Vote

3. Receptionist (Rio?) helpful and got our broken toilet fixed as soon as we complained.

"Not great value considering price " Read full review on TripAdvisor 10/4/2010 Vote

4. I had one breakfast and one dinner here and have nothing to complain about,.

"Great location and very helpful staff " Read full review on TripAdvisor 4/4/2010 Vote

5. When I complained about this not because I wanted money but so they would know they got irate and told me I was wrong.

"Worst Hotel Ever " Read full review on Travelocity 1/1/2010 Vote

6. They were also unwilling to give us any sort of refund and had us complain to expedia instead.

"Worst experience ever! " Read full review on Expedia 5/27/2008 Vote

7. The next day we complained to the front desk that nothing had been done about the noise after we called.

"Second stay was a bad experience " Read full review on TripAdvisor 3/2/2008 Vote

8. They apologized and acknowledged that many other people had also complained.

"Second stay was a bad experience " Read full review on TripAdvisor 3/2/2008 Vote

9. After complaining, the clerk agreed to talk to the manager and eventually called to tell us that we would receive the rate that I had agreed to pay on my reservation.

"Second stay was a bad experience " Read full review on TripAdvisor 3/2/2008 Vote

10. Beware of this since others have complained on TripAdvisor about 'fluctuating' prices at this particular hotel.

"Second stay was a bad experience " Read full review on TripAdvisor 3/2/2008 Vote