Best Western Los Angeles, Los Angeles, Bad

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Rank

86th

Out of 700

Best Western Los Angeles	Average Price: $172 Check Rates

Hotel Class:

2011 North Highland Avenue

Los Angeles, 90068 View map

2-Star Hotel Rank: 16 of 83
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (47) , Travelocity (5) , TripAdvisor (147)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bad	Appears in 16 comments.

The following words were used in comments with Bad:
arrival (2) best (2) change (4) desk (2) hotel (3) not (4) rating (3) reservation (2) reviews (2) service (2) worst (2)

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1. We were initially given a rate, and then when we arrived we were given a higher rate and a room with one bad instead of two that we had requested.

"Bad Customer service " Read full review on TripAdvisor 4/17/2012 Vote

2. In summary we will NEVER try a best western chain again due to a very bad experience here.

"The worst customer service experience in 15 years of traveling to Hollywood !!! " Read full review on TripAdvisor 8/20/2011 Vote

3. 00, (not bad) but IF THE DESK CLERK HAD TOLD US THAT RESERVATIONS WERE NEEDED and could be done at supershuttle.

"SUPER SHUTTLE DO NOT USE " Read full review on TripAdvisor 3/5/2011 Vote

4. It took us over 45 minutes to book and print 2 tickets for universal studios because the connection was so bad.

"Great location, but frustrating " Read full review on TripAdvisor 8/13/2010 Vote

5. The bad:The hotel layout is more like a motel, so be prepared for people walking up and down outside your window.

"Great location, but frustrating " Read full review on TripAdvisor 8/13/2010 Vote

6. Traffic is really bad in L.

"Great place to stay in L.A. " Read full review on TripAdvisor 4/2/2009 Vote

7. The worst thing was the street noise (but not too bad).

"Comfortable and great location " Read full review on TripAdvisor 3/11/2009 Vote

8. It`s not a bad thing - looks worst if you arrive at night as the corridors are lit with fluorescent lighting.

"Basic Room with Motel Feel - Close to Hollywood Sites " Read full review on TripAdvisor 8/30/2008 Vote

9. bit of a silly place to put it, but it wasn`t too bad.

"Great stay! " Read full review on TripAdvisor 6/10/2008 Vote

10. This visit started off on a bad note when the front desk tried to charge us about $50 more per day claiming that the rate that we had received on our confirmed reservation through 'bestwestern.

"Second stay was a bad experience " Read full review on TripAdvisor 3/2/2008 Vote