Hyatt Jacksonville, Jacksonville, Complaint

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Rank

5th

Out of 213

Hyatt Jacksonville	Average Price: $181 Check Rates

Hotel Class:

225 East Coast Line Drive

Jacksonville, 32202 View map

5-Star Hotel Rank: 1 of 6
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , TripAdvisor (297) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
complaints (13) hotel (3) not (4) size (2) water (2)

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1. No complaints there.

"Nice hotel, good size to rooms, needs a few updates " Read full review on TripAdvisor 2/9/2012 Vote

2. Minor complaint is this - the 27' tube TV set is circa 1985.

"Nice hotel, good size to rooms, needs a few updates " Read full review on TripAdvisor 2/9/2012 Vote

3. No complaints about cleanliness at all.

"Nice hotel, good size to rooms, needs a few updates " Read full review on TripAdvisor 2/9/2012 Vote

4. My one complaint is the overpowering scent in the hallways of the deodorizer that they use.

"Friendly Staff & Great Location " Read full review on TripAdvisor 11/16/2011 Vote

5. My room was entirely adequate (except for the usual complaints of not enough easily accessible electrical outlets and no magnifying mirror in the bathroom) -- clean with comfortable bed.

"Good convention hotel -- friendly staff " Read full review on TripAdvisor 10/31/2011 Vote

6. I had none of the complaints of previous reviewers.

"Great staff " Read full review on TripAdvisor 10/24/2011 Vote

7. Only complaint and not against the Hyatt but all hotels, one I have mentioned before and will repeat until the end of time, if a hotel can supply coffee and toiletries replenished each day why not bottled water - not the giant size but 2 regular size bottles of water each day, why charge your guests, I just don't get it.

"Best Jazz Fest Package " Read full review on TripAdvisor 6/13/2011 Vote

8. We only had 2 complaints: the heating/AC unit is very noisey.

"Wonderful view and a great staff! " Read full review on TripAdvisor 4/6/2011 Vote

9. That's the only complaint I have.

"Excellent property - Will be coming back " Read full review on TripAdvisor 6/24/2010 Vote

10. My only complaint comes when we were checking out.

"Fabulous Hotel on the River " Read full review on TripAdvisor 8/10/2009 Vote