3. What Was Wonderful: the conference and exhibit area, my super-comfy room with a view of the river, ease of parking in connected garage, proximity to restaurants and free concerts at the nearby Jacksonville Landing, concierge service (they have these nice little pre-made slips of written directions to the beaches and other popular destinations), toiletries that smell like gingerWhat Could Have Been Better: room cleaning service was slow and not that detail-oriented; one of the groups meeting at the hotel was some organization of older teenagers and they were unchaperoned - hotel staff just looked the other way at their disruptive and inappropriate (sometimes lewd) behaviorsEnded Up Really annoyed That: wireless internet access is indeed free, but I arrived assuming that meant in my room.