InterContinental Houston, Houston, Rude

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Rank

12th

Out of 718

InterContinental Houston	Average Price: $249 Check Rates

Hotel Class:

2222 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 9 of 30
Average review rating: 3.69

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (770) , Travelocity (4) , Expedia (12) , TripAdvisor (287) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (4) avoid (7) awful (6) bad (28) barely (4) big deal (3) bug (4) complain (12) complaint (3) cramped (4) damage (3) dated (7) difficult (6) dirty (6) disappoint (29) disturbing (4) downside (3) expensive (21) gross (3) hard (15) horrible (8) irritate (5) issue (22) lack (15) loud (3) lukewarm (2) lumpy (2) mediocre (2) mold (3) negative (8) noise (13) noisy (10) outdated (10) poor (17) poorly (4) pricey (6) problem (34) ridiculous (4) rude (9) shame (3) slow (14) smell (14) smoker (4) stale (3) terrible (16) uncomfortable (2) unfortunate (9) weird (4) worst (7) wrong (8)

Rude	Appears in 29 comments.

The following words were used in comments with Rude:
apology (2) charged (2) clerk (2) concierge (2) desk (10) good (2) hotel (2) not (7) park (3) room (2) secure (2) service (4) staff (10)

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1. This team was so rude with no sense of customer service.

"Customer Service? " Read full review on TripAdvisor 3/23/2012 Vote

2. As time advanced, the staff became more and more dismissive, rude, and very unapologetic.

"Customer Service? " Read full review on TripAdvisor 3/23/2012 Vote

3. The front desk attendant was rude and indifferent and acted like she was doing us a favor by checking us in.

"Joke of a hotel " Read full review on TripAdvisor 3/21/2012 Vote

4. The front desk person was blatantly rude.

"Rude front desk staff " Read full review on TripAdvisor 1/4/2012 Vote

5. The front desk clerk was rude and a bit snobby?? The big issue is everything had a charge.

"OK but will try another hotel next time " Read full review on TripAdvisor 8/2/2011 Vote

6. Service was cold and in fact front desk agent was rude and dismissive.

"Cold Service " Read full review on Expedia 4/15/2009 Vote

7. The security staff was rude and intrusive.

"Poor service trumps location " Read full review on TripAdvisor 3/4/2009 Vote

8. Eventually we got what we paid for but it was such a hassel and the front desk man was just plain out rude and not willing to compromise.

"disappointed " Read full review on Expedia 11/7/2008 Vote

9. The team is rude.

Read full review on MyTravelGuide 9/2/2008 Vote

10. I am not at all prejudiced against anyone, but some of the people in this crowd were down right rude.

Read full review on MyTravelGuide 7/16/2008 Vote