Alden-Houston, Houston, Rude

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Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (4) apologetic (3) avoid (5) awful (2) awkward (2) bad (21) barely (3) big deal (3) bothersome (2) broken (6) complain (7) complaint (4) damage (2) dingy (3) dirty (6) disappoint (8) downside (3) dusty (3) expensive (7) hard (4) issue (17) lack (4) loud (5) mildew (3) negative (6) noise (16) noisy (2) odor (12) outdated (4) outrageous (2) poor (7) poorly (2) pretentious (2) pricey (3) problem (26) ridiculous (2) rude (13) shabby (5) shame (3) shock (2) shortfall (3) sick (3) slow (3) smell (29) tear (3) terrible (4) unfortunate (5) unhelpful (3) worst (4) wrong (4)

Rude	Appears in 13 comments.

The following words were used in comments with Rude:
boutique (2) desk (3) hotel (5) luxurious (2) not (2) room (3) staff (2) unhelpful (2)

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1. rude front desk staff, average food in restaurant & small tv.

"Poor & inconsistent customer service ! " Read full review on TripAdvisor 5/19/2012 Vote

2. This is a 'boutique, luxury hotel?'I guess boutique and luxury are analogous to smug and rude.

"Everything was broken. " Read full review on TripAdvisor 1/28/2012 Vote

3. Also the receptionist that covered the evenings who was called Anthony was on 2 occasions very unhelpful and to be honest rude.

"Great Value for Money " Read full review on TripAdvisor 1/1/2012 Vote

4. I rated only 4 stars because I just don't understand rudeness.

"Great boutique hotel in downtown Houston " Read full review on TripAdvisor 11/29/2011 Vote

5. I cannot believe how rude he was.

"Beautiful Hotel, Horrible Staff " Read full review on TripAdvisor 8/17/2011 Vote

6. After my first night, using the rude valet service once again, I asked the gentlemen for some assistance.

"Beautiful Hotel, Horrible Staff " Read full review on TripAdvisor 8/17/2011 Vote

7. All of the above peccadillos could be forgotten if it weren't for the absolutely rude behavior displayed by the primary hotel manager, whose total disregard for my comfort or safety confimed that, from the top down, the Alden has no interest in the satisfaction of their customers.

"Terrible management for a hotel that has seen better days " Read full review on TripAdvisor 8/16/2011 Vote

8. The 97 room hotel overall is nice, just beware of the rude receptionist.

"Receptionist had horrible hotel etiqiette. " Read full review on TripAdvisor 8/4/2011 Vote

9. Receptionist was so rude and unaccomodating.

"Receptionist had horrible hotel etiqiette. " Read full review on TripAdvisor 8/4/2011 Vote

10. There was a wedding when we were there, which kept the front desk busy, but the front desk staff were rude, impersonal, and were reluctant to believe us when we got to our 'nonsmoking room' and found it to reek terribly of smoke.

"mixed feelings " Read full review on TripAdvisor 7/3/2011 Vote