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OpinionWell
Rank
13th
Out of 718
Alden-Houston
Average Price: $199
Check Rates
Hotel Class:
1117 Prairie Street
Houston, 77002
View map
4-Star Hotel Rank:
10 of 30
Average review rating:
4.03
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
36
)
,
Travelocity
(
5
)
,
TripAdvisor
(
197
)
,
YahooTravel
(
6
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(4)
apologetic
(3)
avoid
(5)
awful
(2)
awkward
(2)
bad
(21)
barely
(3)
big deal
(3)
bothersome
(2)
broken
(6)
complain
(7)
complaint
(4)
damage
(2)
dingy
(3)
dirty
(6)
disappoint
(8)
downside
(3)
dusty
(3)
expensive
(7)
hard
(4)
issue
(17)
lack
(4)
loud
(5)
mildew
(3)
negative
(6)
noise
(16)
noisy
(2)
odor
(12)
outdated
(4)
outrageous
(2)
poor
(7)
poorly
(2)
pretentious
(2)
pricey
(3)
problem
(26)
ridiculous
(2)
rude
(13)
shabby
(5)
shame
(3)
shock
(2)
shortfall
(3)
sick
(3)
slow
(3)
smell
(29)
tear
(3)
terrible
(4)
unfortunate
(5)
unhelpful
(3)
worst
(4)
wrong
(4)
See more
Problem
Appears in 29 comments.
The following words were used in comments with
Problem:
desk
(3)
floor
(2)
hotel
(6)
liked
(2)
management
(4)
never
(3)
not
(3)
park
(3)
personable
(2)
poor
(4)
room
(7)
smell
(4)
staff
(2)
useful
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
It should have been clear from the time of making my reservation that there would be
problem
s.
"Best part was the free ride "
Read full review
on
TripAdvisor
5/7/2012
Vote
2.
Front desk person was pleasant but didn't seem to think it was a
problem
she had to solve.
"Sullen management "
Read full review
on
TripAdvisor
4/20/2012
Vote
3.
PROBLEM 4: POOR CUSTOMER SERVICEWhen we notified the Frontdesk of our room concerns, we were told the hotel was booked.
Read full review
on
TripAdvisor
3/26/2012
Vote
4.
His shockingly appalling response was 'So you want me to give them your
problem
s (meaning your
problem
room)?' I asked for the manager and he said there would not be one on site until Monday (that meant no management over busy weekend.
Read full review
on
TripAdvisor
3/26/2012
Vote
5.
THE REAL PROBLEMIn reflection, the real
problem
here is poor management and poor training of staff.
Read full review
on
TripAdvisor
3/26/2012
Vote
6.
PROBLEM 1: INADEQUATE ROOM LIGHTINGUpon entering our room, we found it quite small and dimly lit.
Read full review
on
TripAdvisor
3/26/2012
Vote
7.
PROBLEM 2: OUR BATHROOMWhen I entered our bathroom, it became clear that we had been placed in a wheelchair-accessible room.
Read full review
on
TripAdvisor
3/26/2012
Vote
8.
PROBLEM 3: PHONE BROKENWireless handset was non-functional.
Read full review
on
TripAdvisor
3/26/2012
Vote
9.
When we checked out, we mentioned the a/c
problem
we had.
"Nice NY's Eve "
Read full review
on
TripAdvisor
1/6/2012
Vote
10.
The maintenance manager told me its a
problem
they have with the 4th floor and I'd have to deal with the bowl not filing and jiggle the handle if the noise kept bothering me.
"No thanks, won't be back. "
Read full review
on
TripAdvisor
10/22/2011
Vote
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