Alden-Houston, Houston, Apologetic

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Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (4) apologetic (3) avoid (5) awful (2) awkward (2) bad (21) barely (3) big deal (3) bothersome (2) broken (6) complain (7) complaint (4) damage (2) dingy (3) dirty (6) disappoint (8) downside (3) dusty (3) expensive (7) hard (4) issue (17) lack (4) loud (5) mildew (3) negative (6) noise (16) noisy (2) odor (12) outdated (4) outrageous (2) poor (7) poorly (2) pretentious (2) pricey (3) problem (26) ridiculous (2) rude (13) shabby (5) shame (3) shock (2) shortfall (3) sick (3) slow (3) smell (29) tear (3) terrible (4) unfortunate (5) unhelpful (3) worst (4) wrong (4)

Apologetic

Appears in 5 comments.

The following words were used in comments with Apologetic:
desk (2) not (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. apologetically, she stated she did not have enough to hand out.

Read full review on TripAdvisor 3/26/2012 Vote

2. The front desk clerk was equally apologetic (they did mention changing our room the night before, but found the hotel sold out for the event, which we didn't doubt), and they gave us a generous discount on the room, as compensation.

"Nice NY's Eve " Read full review on TripAdvisor 1/6/2012 Vote

3. The staff was apologetic but didn't really go out of their way to make it up to us.

"Will NEVER stay at this hotel again! " Read full review on Expedia 3/24/2009 Vote

4. To their credit, the front desk staff was apologetic and sent me an apology in the form of food from room service, however the room(s) should not have been in that condition to begin with, especially for the price.

"A terrible stay, I checked out after 1 night of a 3 night stay " Read full review on TripAdvisor 1/24/2007 Vote

5. ' She again was very polite and apologetic and encouraged us to fill out a comment card for the management (which we will definitely do).

"Houston, we have a problem " Read full review on TripAdvisor 8/8/2004 Vote