Alden-Houston, Houston, Poor

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Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Poor	Appears in 8 comments.

The following words were used in comments with Poor:
hotel (2) problem (3) room (3) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. THE REAL PROBLEMIn reflection, the real problem here is poor management and poor training of staff.

Read full review on TripAdvisor 3/26/2012 Vote

2. PROBLEM 4: POOR CUSTOMER SERVICEWhen we notified the Frontdesk of our room concerns, we were told the hotel was booked.

Read full review on TripAdvisor 3/26/2012 Vote

3. The couch in the room could reeeeally use a cleaning and the lighting in the room is pretty poor.

"No thanks, won't be back. " Read full review on TripAdvisor 10/22/2011 Vote

4. At that time there were several poor reviews for this hotel.

"I always admit when I am wrong " Read full review on TripAdvisor 7/2/2011 Vote

5. We watched another gentleman walk up and receive the same poor unfriendly service from another associate.

"Stay at The Magnolia instead " Read full review on TripAdvisor 9/27/2010 Vote

6. Housekeeping was beyond poor.

"Solid offering in a depressed downtown " Read full review on TripAdvisor 8/25/2010 Vote

7. The restaurant is very nice for dinner (a bit pricey for Houston), but quite poor for breakfast.

"A bit pretentious " Read full review on TripAdvisor 5/24/2005 Vote

8. Again, this person confirmed that they knew of the problem with the system and he explained that it was due to the cheap system and poor quality of the parts used.

"Houston, we have a problem " Read full review on TripAdvisor 8/8/2004 Vote