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OpinionWell
Rank
13th
Out of 718

Alden-Houston

Average Price: $199  
 
Hotel Class:
1117 Prairie Street
Houston, 77002 View map  
4-Star Hotel Rank: 10 of 30
Average review rating: 4.03
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 7 comments. 
The following words were used in comments with Complain:
park (2)   phone (3)   room (2)   staff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We complained enought that i'm hopeful this was my LAST stay at the alden.
"HORRIBLE hotel " Read full review on TripAdvisor   5/18/2012 Vote      
2. I complained to front desk and they said take it up with manager on Monday.
"All the makings of a nice hotel without actually delivering " Read full review on TripAdvisor   4/15/2012 Vote      
3. I was here on romantic stay, so I didn't want to spend my time complaining on the phone.
"Not Awful...Not Excellent...Just Average " Read full review on TripAdvisor   2/12/2012 Vote      
4. I am not sure why the other people on here complained about the staff, but they went the extra mile for me.
"Is it me, or does it seem like everyone who complains about this hotel booked through Hotwire " Read full review on TripAdvisor   8/28/2011 Vote      
5. They took the phone off the hook because of people complaining so I called with my cell phone.
"Not what you think!! " Read full review on YahooTravel   6/29/2009 Vote      
6. My complaints are few; the first is that I'd booked a room w/ a bathtub, and instead got the smaller room with a walk in shower but I shrugged it off and never complained to the staff, so I don't know how they would have handled the mix up; the second is that the valet parking was overrated, 25 bucks for a guy who barely speaks English to pull it around the side of the building into an unsecured and shady looking parking lot.
"Excellent Hotel " Read full review on Travelocity   4/1/2009 Vote      
7. When I complained, they said that, even though I checked the box to have the laundry returned on the same day, and even though they were aware I was checking out the next morning, I 'still should have told someone.
"Very Bad Service " Read full review on TripAdvisor   4/22/2008 Vote      
   
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