Alden-Houston, Houston, Issue

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Alden-Houston

OpinionWell
Rank

13th

Out of 718

Alden-Houston	Average Price: $199 Check Rates

Hotel Class:

1117 Prairie Street

Houston, 77002 View map

4-Star Hotel Rank: 10 of 30
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , Travelocity (5) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) apologetic (3) avoid (5) awful (2) awkward (2) bad (21) barely (3) big deal (3) bothersome (2) broken (6) complain (7) complaint (4) damage (2) dingy (3) dirty (6) disappoint (8) downside (3) dusty (3) expensive (7) hard (4) issue (17) lack (4) loud (5) mildew (3) negative (6) noise (16) noisy (2) odor (12) outdated (4) outrageous (2) poor (7) poorly (2) pretentious (2) pricey (3) problem (26) ridiculous (2) rude (13) shabby (5) shame (3) shock (2) shortfall (3) sick (3) slow (3) smell (29) tear (3) terrible (4) unfortunate (5) unhelpful (3) worst (4) wrong (4)

Issue

Appears in 20 comments.

The following words were used in comments with Issue:
bed (2) comfortable (2) desk (3) double (2) great (2) hotel (4) management (2) not (4) reviews (3) room (6) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Engineering said it was a battery issue and replaced it.

Read full review on TripAdvisor 3/26/2012 Vote

2. Longer review below, but here are the pros and cons:Pros:Close to the stadiumBig comfy bedFree WiFiCons:Bad neighborhood/not walkableValet is $26/nightRude staffNo gymBad plumbing - toilets don't flush well, low water pressureOverpriced/Underwhelming foodGROSS soap (doesn't count as much, but greasy disgusting)Overall, the hotel has potential, but it's biggest issue is with the staff and apparently the plumbing.

"No thanks, won't be back. " Read full review on TripAdvisor 10/22/2011 Vote

3. The town car to drive us around downtown was fantastic, definetely saved us some parking issues.

"Amazing Employees! Rooms leave a bit to be desired. " Read full review on TripAdvisor 8/30/2011 Vote

4. There was a small issue with one of my meals, I contacted room service and things were taken care of immediately.

""WE loved it and will be back again" " Read full review on TripAdvisor 8/24/2011 Vote

5. Ask and it shall be given, or corrected if an issued occured (GREAT EMPLOYEES'.

""WE loved it and will be back again" " Read full review on TripAdvisor 8/24/2011 Vote

6. Other than those issues, its a beautiful hotel with a lot to offer and we will for sure be back.

"Had some minor issues, but will be back! " Read full review on TripAdvisor 8/9/2011 Vote

7. The front desk manager very happily discounted our stay for the issues and it made up for everything that she was willing to make it right.

"Had some minor issues, but will be back! " Read full review on TripAdvisor 8/9/2011 Vote

8. To address some of the issues I've read about on previous reviews.

"Home away from Home " Read full review on TripAdvisor 5/10/2011 Vote

9. Called front desk and they sent a repair guy who did fix the issue.

"Not Impressed! " Read full review on TripAdvisor 5/2/2011 Vote

10. The hotel manager when I spoke to him defended his staff and did not acknowledge the issue I had with being confirmed my room type by the front desk.

"I Second that Not a 4 Star and should not be a Preferred Hotel " Read full review on TripAdvisor 3/9/2011 Vote