Omni Houston, Houston, Complain

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Rank

35th

Out of 718

Omni Houston	Average Price: $201 Check Rates

Hotel Class:

13210 Katy Freeway

Houston, 77079 View map

4-Star Hotel Rank: 17 of 30
Average review rating: 4.13

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (691) , Travelocity (3) , Expedia (26) , TripAdvisor (99)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) annoy (1) awful (1) bad (9) badly (1) bit dated (1) broken (2) complain (5) complaint (1) dated (1) delay (1) disappoint (3) disturbing (1) downside (1) expensive (4) hard (5) hardly (2) horrible (2) irritate (4) issue (11) lacking (2) loud (2) negative (1) noise (5) noisy (8) overpriced (2) poor (4) pricey (3) problem (9) slow (5) smell (9) smelly (2) stained (1) stale (1) stink (1) tear (1) terrible (1) tiny (2) ugly (1) unacceptable (2) unbearable (1) uncomfortable (1) unfortunate (4) unfriendly (1) unhelpful (2) unwelcoming (1) urine (2) weird (1) worst (1) wrong (2)

Complain

Appears in 12 comments.

The following words were used in comments with Complain:
desk (3) fridge (2) friendly (2) loud (2) not (2) rating (2) room (4) service (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I don't have one thing to complain about.

"Wonderful Hotel " Read full review on TripAdvisor 7/21/2011 Vote

2. The staff was nice, but they didn't seem to want to be bothered with people complaining.

"Nice Place, Construction was a Pain, but Staff was Nice " Read full review on TripAdvisor 6/13/2011 Vote

3. I get a corporate rate which is about $100 less than the normal rate, so I can`t complain.

"Great for Business Travel " Read full review on TripAdvisor 10/16/2008 Vote

4. If you know and understand Houston, traffic is a way of life so complaining about it has nothing to do with a review of any hotel in the Houston area.

"Beautiful hotel... " Read full review on TripAdvisor 11/30/2007 Vote

5. When I complained about the non-disclosed fee for the fridge, they dropped 1 day of charges, but the lady at the front desk refused to clear the entire cost for the fridge.

"Nice lobby, Good Service, Stupid Fees " Read full review on YahooTravel 11/25/2007 Vote

6. We called and complained about loud music 3 times the same night.

Read full review on MyTravelGuide 10/25/2006 Vote

7. I complained and the staff was apologetic, but made it clear the partiers spent enough money to have their way --- the staff had no control over the loudness at the pool.

Read full review on MyTravelGuide 6/25/2006 Vote

8. I guess they thought I came back to complain about the room.

Read full review on MyTravelGuide 11/30/2005 Vote

9. My only complaints are the front desk staff was not friendly and were complaining about other employees etc, and we saw no security officer in the parking lot or lobby.

Read full review on MyTravelGuide 11/29/2005 Vote

10. Front desk staff not very friendly, complaining about other workers and work conditions.

Read full review on MyTravelGuide 11/29/2005 Vote