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Rank
5th
Out of 289

Brown Palace Hotel

Average Price: $333  
 
Hotel Class:
321 17th Street
Denver, 80202 View map  
4-Star Hotel Rank: 3 of 16
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (66) , Travelocity (6) , TripAdvisor (518) , YahooTravel (55)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 19 comments. 
The following words were used in comments with Smell:
bad (2)   bathroom (6)   decorate (2)   desk (2)   hotel (3)   housekeeping (2)   liked (4)   much (2)   nice (2)   not (7)   room (13)   service (2)   smoke (2)   water (2)    
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1. Everyone from cowboys (and girls) to the discontented girlfriend, no doubt wondering how long it's gonna take to get the cigar smell out of her hair.
"Cigar Sanctuary - Churchill Bar " Read full review on TripAdvisor   3/29/2012 Vote      
2. Let me start by saying it was kind of funny that in the womens waiting area is a sign that says not to use your cell phone, yet two people were served food while waiting that smelled so strongly of fish I had to walk out.
"SPA SEVICE AND HAIR IN OUR FOOD " Read full review on TripAdvisor   3/8/2012 Vote      
3. We were excited until we saw the dingy corner room he gave us that smelled like mildew so bad my eyes burned.
"Insult to injury " Read full review on TripAdvisor   9/1/2011 Vote      
4. I was finally given another room at my second request and that room had a bathroom that smelled strongly like fresh paint (I wasn't about to complain after the sewage gas smell) & the tub leaked on much of the bathroom floor.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
5. The housekeeping person was very nice and shocked at the smell in the bathroom.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
6. The building itself is beautiful, but the service is not up to par--if someone's room smells as bad as mine did--not fixing the problem or finding another room IMMEDIATELY is completely unacceptable for a hotel that charges as much as the Brown Palace.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
7. Front desk staff is inconsistent in service & after asking for a discount due to the smell & having to move, etc.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
8. That smell was absolutely disgusting.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
9. The next day, the smell was still there and I asked for a new room and was told the hotel was full and housekeeping would be sent up.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
10. When I entered the room, the smell got stronger and I realized it was in the bathroom.
"I hope I don't have to go back...should've went to the Hyatt " Read full review on TripAdvisor   8/1/2010 Vote      
   
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