Brown Palace Hotel, Denver, Mistake

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OpinionWell
Rank

5th

Out of 289

Brown Palace Hotel	Average Price: $333 Check Rates

Hotel Class:

321 17th Street

Denver, 80202 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 4.3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (66) , Travelocity (6) , TripAdvisor (518) , YahooTravel (55)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 5 comments.

The following words were used in comments with Mistake:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. What a mistake.

"Terrible service " Read full review on TripAdvisor 9/15/2011 Vote

2. I was extremely thankful, and impressed by the prompt response, and completely understand mistakes happen.

"Perfect minus a few hiccups " Read full review on TripAdvisor 8/27/2011 Vote

3. About 10 minutes later the phone rang to let us know that they had made a mistake, actually we could have one each, and brought up another bottle.

"March 2010 - a let down " Read full review on TripAdvisor 3/17/2011 Vote

4. In a short 20 hour span, how can 4 different front desk people collectively make at least 9 mistakes.

"front desk is awful " Read full review on TripAdvisor 9/2/2010 Vote

5. So if I may be so bold, that was mistake #1.

"Great stay with an old lady " Read full review on TripAdvisor 7/27/2009 Vote