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Rank
5th
Out of 289

Brown Palace Hotel

Average Price: $333  
 
Hotel Class:
321 17th Street
Denver, 80202 View map  
4-Star Hotel Rank: 3 of 16
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (66) , Travelocity (6) , TripAdvisor (518) , YahooTravel (55)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 16 comments. 
The following words were used in comments with Lack:
hotel (7)   lacking (16)   location (2)   modern (2)   not (3)   room (8)   service (2)    
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1. Personally I was disgusted with the idiotic lack of training of the hotel staff.
"Tea & No Sympathy " Read full review on TripAdvisor   5/11/2012 Vote      
2. ) The only downside I could find in the bathroom was a lack of hooks for hanging clothes---they were located on those awful accordion doors, several steps away from where you'd probably like them to be.
"Not what I expected " Read full review on TripAdvisor   4/9/2012 Vote      
3. I would have given this 5 stars had I not had the filthy in room pillow and the lack of regard for my common allergy requests that took days to resolve.
"Gorgeous Grand Dame, no follow through in front desk service " Read full review on TripAdvisor   3/25/2012 Vote      
4. The room furnishings were outdated and it lacked basic amenities such as modern phones and mini-bar.
"Disappointing " Read full review on TripAdvisor   3/22/2012 Vote      
5. Chalk it up to lack of knowledge and experience.
"Night away to the 1930s " Read full review on TripAdvisor   3/5/2012 Vote      
6. Great location, a much bigger room that I was expecting ( sometimes older properties can be cramped ), and the massive walk in shower more than made up for the lack of a bathtub.
"Elegant without being aloof. " Read full review on TripAdvisor   10/19/2011 Vote      
7. I am not very confrontational so we accepted the room for what it was, a 100+ year old room that in it's day was perhaps a nice place to stay but today lacks any resemblance of modern luxury.
"Insult to injury " Read full review on TripAdvisor   9/1/2011 Vote      
8. I would not place the Brown Palace in league with these, because of the service, tiny rooms, adequate breakfast, and lack of attention to detail.
"March 2010 - a let down " Read full review on TripAdvisor   3/17/2011 Vote      
9. My one serious bone to pick with the hotel/reservations management is their participation, or lack thereof, in the I Prefer loyalty program.
"OK- some issues " Read full review on TripAdvisor   1/17/2010 Vote      
10. this hotel is elaborate as can be, however it lacks substance.
"beautiful but outdated and uncomfortable " Read full review on TripAdvisor   3/1/2009 Vote      
   
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