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Rank
12th
Out of 115

Crowne Plaza Hotel Cleveland City Centre

Average Price: $209  
 
Hotel Class:
777 Street Clair Avenue
Cleveland, 44114 View map  
3-Star Hotel Rank: 10 of 22
Average review rating: 3.74
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Stained
Appears in 43 comments. 
The following words were used in comments with Stained:
bathroom (5)   bathtub (5)   bed (4)   carpet (26)   dirty (5)   elevator (3)   floor (4)   hallway (6)   linen (3)   need (3)   not (3)   noticeable (3)   old (4)   peeling (3)   room (22)   shower (3)   stains (46)   wall (6)   wallpaper (5)   water (3)    
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1. Woke up and found the window soaked, the carpet drenched, and walls water stained.
"Rain Forest with complimentary mold & mildew " Read full review on TripAdvisor   10/13/2011 Vote      
2. The walls in the room had all sorts of staining, etc.
"Great deal, OK staff, hotel needs a total physical overhaul " Read full review on TripAdvisor   10/6/2011 Vote      
3. That said, while the lobby is fine, the carpets in the halls and in the rooms was stained.
"Great deal, OK staff, hotel needs a total physical overhaul " Read full review on TripAdvisor   10/6/2011 Vote      
4. As other reviewers commented, it's tired and stained and not well maintained, How difficult is it to replace or wash a moldy shower curtain?My bigger beef is that after a VERY unpleasant summer night with NO AIR CONDITIONING, there was no apology or effort to bring us back - to Cleveland or any other Crowne Plaza around the globe.
"LESS Than 4 Star Stay " Read full review on TripAdvisor   8/5/2011 Vote      
5. The furniture was nice, including the bed, but the carpet in the room and the hallway were totally stained.
"The rooms are very used " Read full review on TripAdvisor   7/28/2011 Vote      
6. The rooms had newer furnishings and clean linens, but the carpets had stains and there was black mildew on the grout in the shower.
"yuk! 4 stars, no way! " Read full review on TripAdvisor   7/22/2011 Vote      
7. The hallway wallpaper had scrapes and tears, the carpeting was stained, the elevators were slow in responding.
"yuk! 4 stars, no way! " Read full review on TripAdvisor   7/22/2011 Vote      
8. Carpets in hall very stained, wallpaper torn in places, elevators somewhat slowish at times.
"Needs some updating but served its purpose " Read full review on TripAdvisor   7/10/2011 Vote      
9. Shower needs re-grouting - getting a bit old and stained.
"Average Hotel Experience " Read full review on TripAdvisor   7/7/2011 Vote      
10. My room has a great view but I couldn't get past how dirty and stained the carpet was.
"Hotel needs to be renovated but the staff are awesome! " Read full review on TripAdvisor   6/23/2011 Vote      
   
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