Crowne Plaza Hotel Cleveland City Centre, Cleveland, Rude

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OpinionWell
Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bad (14) bare (2) broken (7) complain (10) complaint (7) cramped (3) dated (3) difficult (4) dingy (4) dirty (19) disappoint (9) downfall (3) dump (3) dusty (3) expensive (14) filthy (3) gross (4) hard (11) horrible (6) inconvenient (4) issue (15) lack (4) mess (3) misleading (2) mistake (2) mold (7) nasty (3) negative (8) nightmare (3) noise (8) noisy (2) odor (2) outdated (9) outrageous (2) overpriced (6) poor (3) poorly (2) problem (38) ridiculous (2) rock (66) rough (3) rude (6) shabby (3) slow (15) smell (3) stained (19) terrible (11) worn (5) worst (4) wrong (5)

Rude	Appears in 24 comments.

The following words were used in comments with Rude:
clerk (2) closet (2) complaints (2) desk (10) generous (2) hotel (2) need (2) noise (2) not (2) operator (2) order (2) personable (3) responsive (2) service (4) staff (8) towel (2)

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1. found the staff to be nothing but unhelpful and rude, when checking in my bag the man taking my name at guest services was rude about the pronunciation and spelling of my last name.

"Check-in nightmare.. " Read full review on TripAdvisor 7/9/2011 Vote

2. Walked in happy to get in room and 'On duty manager' was rude.

"Could have had a better stay somewhere else... " Read full review on TripAdvisor 3/14/2010 Vote

3. Upon check-in, we encountered a very nasty, 'customer service' person who was not only rude, but went out of her way to be rude.

"NIce room... good time! " Read full review on TripAdvisor 5/27/2008 Vote

4. The front desk cleck Tania WAS VERY RUDE.

"Horrible Experience " Read full review on TripAdvisor 5/26/2008 Vote

5. Received a rather rude response from desk clerk when we called to request some more hangars (only 3 in our closet) - "How many more you need?" Four or five.

Read full review on MyTravelGuide 1/31/2008 Vote

6. Received a rather rude response from desk clerk when we called to request some more hangars (only 3 in our closet) - "How many more you need?" Four or five.

Read full review on MyTravelGuide 1/31/2008 Vote

7. One of the receptionists at the hotel was somewhat rude.

Read full review on MyTravelGuide 11/29/2007 Vote

8. The staff at the front desk was somewhat rude.

Read full review on MyTravelGuide 6/4/2007 Vote

9. The staff at the front desk was somewhat rude.

Read full review on MyTravelGuide 6/4/2007 Vote

10. Had to request more towels and they was quite rude (front desk).

Read full review on MyTravelGuide 4/6/2007 Vote