Crowne Plaza Hotel Cleveland City Centre, Cleveland, Issue

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Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bad (14) bare (2) broken (7) complain (10) complaint (7) cramped (3) dated (3) difficult (4) dingy (4) dirty (19) disappoint (9) downfall (3) dump (3) dusty (3) expensive (14) filthy (3) gross (4) hard (11) horrible (6) inconvenient (4) issue (15) lack (4) mess (3) misleading (2) mistake (2) mold (7) nasty (3) negative (8) nightmare (3) noise (8) noisy (2) odor (2) outdated (9) outrageous (2) overpriced (6) poor (3) poorly (2) problem (38) ridiculous (2) rock (66) rough (3) rude (6) shabby (3) slow (15) smell (3) stained (19) terrible (11) worn (5) worst (4) wrong (5)

Issue

Appears in 30 comments.

The following words were used in comments with Issue:
clean (3) coffee (4) fan (3) floor (6) generous (3) hotel (5) ice (3) maintenance (2) management (2) mold (2) most (3) need (2) noise (5) park (2) recommend (3) room (5) small (3) smoke (2) staff (2) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After speaking with other guests in the elevator, it was clear that they knew there was an issue when we checked in, but did they give us the chance to decide if we wanted to stay without air or not? NO.

"LESS Than 4 Star Stay " Read full review on TripAdvisor 8/5/2011 Vote

2. They did provide a small satchel with sleep mask and ear plugs, perhaps this is management's way of addressing the noise issue.

"Meh. " Read full review on TripAdvisor 5/19/2011 Vote

3. The location makes any concern for cleanliness a non-issue.

"Great price, great location. " Read full review on TripAdvisor 9/6/2010 Vote

4. Check in was quick and easy and we had no issues at all.

"why all the negative reviews?................. " Read full review on TripAdvisor 8/9/2010 Vote

5. We didn't have any issues with noise, but we did leave the fan on most of the night.

"Great choice for us, especially for the price. " Read full review on TripAdvisor 5/11/2010 Vote

6. I would still recommend this hotel though as it is generally very good, if they can sort out a few of the minor serive issues.

"Nice hotel - Serive could have been better " Read full review on TripAdvisor 9/7/2009 Vote

7. My only real issue with the hotel is that we had booked a package which included breakfast and parking but both days we were there we had to go and get vouchers from the reception area for our breakfast, which although a bit inconvenient was sorted out very quickly.

"Nice hotel - Serive could have been better " Read full review on TripAdvisor 9/7/2009 Vote

8. No discussion, no argument, just immediately addressing the issue.

"Not sure if you can find a better hotel at twice the price " Read full review on TripAdvisor 8/20/2009 Vote

9. Would come back -- perhaps the service issues were an anomaly.

"Good, not great " Read full review on Expedia 8/11/2009 Vote

10. Staff was good to work with on all of these issues, but most of the issues shouldn't have happened.

"Lots of small problems " Read full review on Expedia 7/23/2009 Vote