Crowne Plaza Hotel Cleveland City Centre, Cleveland, Complaint

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OpinionWell
Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 35 comments.

The following words were used in comments with Complaint:
$ (7) complaints (37) condition (3) cost (4) desk (3) downtown (2) expectation (2) hotel (5) night (3) noise (2) not (6) park (7) pool (2) prompt (2) quickly (2) responsive (3) room (4) rude (2) shower (3) staff (3)

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1. Other people complained about the elevator in their reviews and I really don't know what their complaint was.

"Hotel was great - Great Location " Read full review on TripAdvisor 7/8/2011 Vote

2. My only complaints about this hotel would be the cost of the parking ($18 per day) and the cost of the buffet breakfast ($14).

"Great room, great view and great location! " Read full review on TripAdvisor 8/23/2010 Vote

3. Only complaints would be that there is not much restaurants in the area if you want to eat late at night and parking is quite expensive ($18) and also the walls are paper thin could hear everything in the room beside us.

"Enjoyed our Stay " Read full review on TripAdvisor 8/22/2010 Vote

4. The shower was hot, no complaints.

"In need of renovation " Read full review on TripAdvisor 6/15/2010 Vote

5. I had called guest services to make a complaint around midnight and again at 12:30, 45 minutes later there has yet to be a response.

"Midnight Alarm Clock " Read full review on TripAdvisor 8/7/2009 Vote

6. My only real complaint/suggestion is that there should be better signage for the valet parking, that can be seen from the street before you pull into the ramp.

"A good place to stay " Read full review on TripAdvisor 7/23/2009 Vote

7. Biggest complaint.

"Great location but paper thin walls " Read full review on TripAdvisor 7/20/2009 Vote

8. ( My only complaint was the window needed some Windex .

"Very close to Rock Hall & good hotel " Read full review on TripAdvisor 6/26/2009 Vote

9. No complaints at all.

"Great Place to stay-Convenient to attractions " Read full review on TripAdvisor 3/5/2009 Vote

10. Fortunately whoever responded to our complaints came quickly and had a good spirit.

Read full review on MyTravelGuide 4/7/2008 Vote