Hampton Inn Cleveland, Cleveland, Issue

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Rank

14th

Out of 115

Hampton Inn Cleveland	Average Price: $124 Check Rates

Hotel Class:

1460 East 9th Street

Cleveland, 44114 View map

2-Star Hotel Rank: 2 of 13
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (19) , MyTravelGuide (28) , Travelocity (7) , TripAdvisor (149) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 14 comments.

The following words were used in comments with Issue:
area (2) breakfast (3) cares (2) correct (2) desk (2) elevator (4) garage (2) hotel (6) not (3) reviews (2) room (2) staff (2)

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1. I would have informed the front desk about the issues that I had during my stay, but once again - the staff members were on the phone, and after staring at one of them for 5 minutes waiting to at least be acknowledged with the silent 'One moment please' look/gestured - I slid my cards across the counter and headed out - it wasn't worth my time, and apparently I wasn't worth theirs.

"Below average for a Hampton Inn " Read full review on TripAdvisor 3/17/2012 Vote

2. Ah, and the breakfast area - it is one of the biggest issues.

"Below average for a Hampton Inn " Read full review on TripAdvisor 3/17/2012 Vote

3. The carpet was filthy, and on two separate occasions I rode the elevator with staff members that did ignored easily correctable issues in the elevator - one was a coffee spill on the threshold of the elevator, and the other was a dirty napkin from the breakfast area on the floor of the elevator.

"Below average for a Hampton Inn " Read full review on TripAdvisor 3/17/2012 Vote

4. The hotel was undergoing some refurbishment when we were there, but it wasn't an issue.

"Great Value, Great Location, Awesome Staff! " Read full review on TripAdvisor 3/8/2012 Vote

5. But, was a correct stay, if I will go back to Cleveland, I'm not sure I will stay again in this hotel, because we had some issues with the front desk about breakfast coupon, room upgrade etc.

"Great location, but basic hotel " Read full review on TripAdvisor 3/1/2012 Vote

6. This is not an issue for me, but I figured I would mention it.

"Overall good stay in Cleveland " Read full review on TripAdvisor 10/31/2011 Vote

7. I then called Hilton Customer Service where they said they would help take care of the issue.

"Won't be staying here... Ever " Read full review on TripAdvisor 10/16/2011 Vote

8. This kind of situation is absolutely uncalled for and I should have been contacted Sunday morning by the manager in order to take care of the issue.

"Won't be staying here... Ever " Read full review on TripAdvisor 10/16/2011 Vote

9. It was a busy downtown street, so there was very little room to pull of or it would not have been an issue.

"Worst Hampton Inn Ever " Read full review on TripAdvisor 7/25/2011 Vote

10. I think if this hotel would just tweak things a bit and update the decor, it'd be a nice place to stay (although the garage would still be an issue), but as it is right now, I'll be spending a bit more for the better hotels nearby the next time I visit Cleveland.

"Disappointed--won't be back next time " Read full review on TripAdvisor 3/25/2011 Vote