Charlotte Westin, Charlotte, Rude

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 19 comments.

The following words were used in comments with Rude:
charged (2) helpful (2) horrible (2) hotel (3) luggage (2) management (4) not (4) service (2) staff (4)

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1. Every staff member I encountered was rude & stuck-up towards myself & the other Carolina Rebellion-goers.

"Nice hotel, rude staff. " Read full review on TripAdvisor 5/21/2012 Vote

2. While the front desk staff were not rude, they were not helpful.

"Great location, comfortable, staff need training. " Read full review on TripAdvisor 5/20/2012 Vote

3. The people are just rude and snotty.

"Great hotel " Read full review on TripAdvisor 1/28/2012 Vote

4. We also encountered a rude staff member during check in.

"Not as great as expected " Read full review on TripAdvisor 12/14/2011 Vote

5. We were rudely awaken at 2am by our neighbors across the hall and the noise went on until 4am.

"Not up to par with other Westin properties, but still nice " Read full review on TripAdvisor 7/11/2011 Vote

6. Don't get me wrong, they were by no means rude, or curt; but they were very business like and it definitely did not feel very welcoming.

"If you love being taken by hidden costs, you'll love this place! " Read full review on TripAdvisor 8/23/2010 Vote

7. Hotel Check in attendant was absolutely rude.

"Never been so disappointed in my life " Read full review on YahooTravel 12/8/2009 Vote

8. I don't know her name but one blonde woman, who was the morning and afternoon manager, was particularly rude.

"Worst treatment ever!!! " Read full review on YahooTravel 3/15/2009 Vote

9. From the moment I got there management was rude and unfriendly.

"Worst treatment ever!!! " Read full review on YahooTravel 3/15/2009 Vote

10. To top the weekend off, my incidentals were charged to both my credit and debit card and the process of fixing that resulted in dealing with two extremely rude people in the Accounting department.

"This place is going down-hill...very disappointed! " Read full review on TripAdvisor 2/25/2009 Vote