Charlotte Westin, Charlotte, Complain

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OpinionWell
Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (51) , MyTravelGuide (201) , Travelocity (10) , Expedia (28) , TripAdvisor (306) , BedBugRegistry (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
iron (2) price (2) rating (2) sleep (2) special (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We complained about the housekeeping but the iron and ironing board was still standing against the wall.

"Disappointing experience " Read full review on TripAdvisor 1/31/2012 Vote

2. I complained and was given 'points' toward another stay that I never received and their customer support people are useless.

"Comedy of errors " Read full review on TripAdvisor 1/7/2012 Vote

3. However since I was on a gift certificate and they honored request for a high room I didn't complain.

"Poor Maintenance and Cleanliness " Read full review on TripAdvisor 1/23/2011 Vote

4. And I do not mean tiny cumbs that I found by looking for something to complain about.

"Not deserving of a AAA 4 diamond, Service and Front desk was a Mess! " Read full review on TripAdvisor 12/5/2010 Vote

5. The only reason I didn't give the 'sleep quality' 5 stars is that some people in my group complained about very loud neighbors and couldn't sleep at all.

"5 star service " Read full review on TripAdvisor 7/21/2010 Vote

6. We called the front desk and complained and they sent up secruity to tell them to keep it down.

"THIN walls, can find better for the money " Read full review on TripAdvisor 11/3/2008 Vote

7. Everyone was complaining about it, but nothing could be done as thats just the way it is.

"Business People needing Acceptable Internet Connection look ELSEWHERE " Read full review on TripAdvisor 9/22/2008 Vote

8. Had to stand in line for over ten minutes to complain the next morning, receiving little response beyond a 'sorry.

"Last time here! " Read full review on TripAdvisor 3/25/2008 Vote

9. Considering the price we paid was 1/3 of the "special event" rate, I cannot complain.

Read full review on MyTravelGuide 3/2/2005 Vote

10. Considering the price we paid was 1/3 of the "special event" rate, I cannot complain.

Read full review on MyTravelGuide 3/2/2005 Vote