Charlotte Westin, Charlotte, Complaint

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
complaints (20) hot (2) hotel (2) not (4) room (3) water (2)

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1. this Westin stay counts as a recent no complaints, everything a Westin should be, stay.

"I do not understand the poor reviews at all. My stay was just lovely " Read full review on TripAdvisor 5/10/2012 Vote

2. My only complaint/tip would be to request a room facing Uptown Charlotte, rather than the South End.

"Pretty good; great for Charlotte " Read full review on TripAdvisor 2/24/2012 Vote

3. The complaint about a long wait to check in was certainly true.

"Maybe I'm just not as picky as some of the others ... " Read full review on TripAdvisor 2/18/2012 Vote

4. My one complaint concerning our room was the filthy window which heavily impaired the uptown views of the city.

"Great renovations " Read full review on TripAdvisor 2/6/2012 Vote

5. Also a pet peeve but not really a complaint.

"Fantastic, Some room for improvement, but excellent " Read full review on TripAdvisor 7/8/2011 Vote

6. That's my only real complaint.

"Fantastic, Some room for improvement, but excellent " Read full review on TripAdvisor 7/8/2011 Vote

7. My big complaint is the charge for using wi-fi.

"Excellent gym " Read full review on TripAdvisor 9/17/2010 Vote

8. Only complaint was that the cold water was hot and the hot was scalding.

"5 star service " Read full review on TripAdvisor 7/21/2010 Vote

9. Seems the complaints were a common thing.

"Beware Run Down and VERY pet friendly " Read full review on TripAdvisor 12/12/2009 Vote

10. When I wrote a complaint to the company they said that we did not make the reserveration so they would not recongize the complaint.

"Never been so disappointed in my life " Read full review on YahooTravel 12/8/2009 Vote