Hyatt Boston, Boston, Issue

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Rank

40th

Out of 197

Hyatt Boston	Average Price: $332 Check Rates

Hotel Class:

One Avenue de Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 25 of 38
Average review rating: 3.76

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (2489) , TripAdvisor (431)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (8) annoyance (4) avoid (7) awful (5) bad (33) big deal (8) bit dated (3) bothersome (3) boycott (3) broken (6) chipped (3) complain (16) complaint (14) dated (11) difficult (5) dirty (5) disappoint (19) disturbing (3) downfall (3) downside (5) expensive (33) hard (14) hardly (4) horrible (11) inconvenient (14) issue (22) lack (5) loud (17) mediocre (4) negative (17) noise (51) noisy (11) overpriced (7) poor (8) poorly (4) pricey (8) problem (39) ridiculous (9) rude (12) shock (4) slow (10) smell (14) terrible (11) uncomfortable (4) unfortunate (6) unsafe (3) weird (14) worn (3) worst (7) wrong (6)

Issue

Appears in 49 comments.

The following words were used in comments with Issue:
clean (6) desk (8) elevator (6) exceptional (3) floor (4) hotel (9) lobby (6) location (2) maintenance (2) need (2) night (4) noise (6) not (15) party (3) room (16) service (3) shower (5) staff (9) wall (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I know it wasn't a straightforward issue, but the way they chose to handle it left me with a bad impression about this hotel.

"Not very customer oriented " Read full review on TripAdvisor 12/17/2010 Vote

2. T-Mobile customer service (the provider of the WiFi signal) advised me that the hotel management sets the pricing policies, therefore I should discuss the issue with them.

"Not very customer oriented " Read full review on TripAdvisor 12/17/2010 Vote

3. And we had no service issues, nor did we hear anyone else through the walls, floors, ceilings, etc.

"Great Stay! " Read full review on TripAdvisor 9/20/2010 Vote

4. We really saw no issues.

"Great Stay! " Read full review on TripAdvisor 9/20/2010 Vote

5. And we had no service issues, nor did we hear anyone else through the walls, floors, ceilings, etc.

"Great Stay! " Read full review on TripAdvisor 9/20/2010 Vote

6. We really saw no issues.

"Great Stay! " Read full review on TripAdvisor 9/20/2010 Vote

7. If only they could clean up the elevator issue and do something about making the pool and gym more accessible to guests.

"Great location and amenities - too bad about the hotel layout " Read full review on TripAdvisor 9/6/2010 Vote

8. If only they could clean up the elevator issue and do something about making the pool and gym more accessible to guests.

"Great location and amenities - too bad about the hotel layout " Read full review on TripAdvisor 9/6/2010 Vote

9. We had absolutely no issues with noise at all.

"Perfect hotel for exploring Boston " Read full review on TripAdvisor 6/22/2010 Vote

10. The elevators were an issue on more than one occasion over the 5 days, one got 'stuck' and several were out of commission but all were fixed in a reasonable amount of time.

"Great Experience-perfect location for Tufts visit and sightseeing... " Read full review on TripAdvisor 6/18/2010 Vote