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Rank
19th
Out of 197

Hilton Boston

Average Price: $286  
 
Hotel Class:
One Hotel Drive
Boston, 02128 View map  
4-Star Hotel Rank: 16 of 38
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (72) , Travelocity (10) , TripAdvisor (558)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 16 comments. 
The following words were used in comments with Slow:
airport (2)   desk (5)   food (2)   good (2)   hotel (2)   most (2)   not (3)   room (3)   service (11)   shuttle (2)    
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1. Service was marginally slow and somewhat contrived.
"Representative of the Hilton Brand " Read full review on TripAdvisor   2/4/2012 Vote      
2. We stayed here two nights; on late arrival in Boston and prior to an early departure back to the UK and I couldn't fault it other than the grindingly slow computers in the exec.
"Just the ticket " Read full review on TripAdvisor   9/29/2011 Vote      
3. 50 service fee and the service was slow at best.
"Nickle and dimed " Read full review on TripAdvisor   9/5/2011 Vote      
4. Check in was slow maybe lose the girl handing out the week old cookies and have her help check people in.
"Nickle and dimed " Read full review on TripAdvisor   9/5/2011 Vote      
5. However: room service was slow, and the food was a disgrace.
"Ouch! " Read full review on TripAdvisor   8/31/2011 Vote      
6. The flight crews get to go right up the desk, so that also slows things down.
"Very Convenient " Read full review on TripAdvisor   8/15/2011 Vote      
7. Everything here was good except the room service was very slow.
"Good airport hotel " Read full review on Expedia   7/7/2010 Vote      
8. I am a Hilton Honors member but couldn't take advantage of speedy check-in because there was only one person working the front desk and working it very slowly.
"Great location- terrible service " Read full review on TripAdvisor   3/1/2010 Vote      
9. Service was a bit slow with a bus tour causing a lengthy wait at reception.
"Does the job " Read full review on TripAdvisor   11/9/2009 Vote      
10. On the other hand, the Shuttle is slow, erratic and disorganized, which is THE MOST IMPORTANT service in an airport hotel.
"Good Airport Hotel, Don't Count on the Shuttle " Read full review on TripAdvisor   4/17/2008 Vote      
   
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