Hilton Boston, Boston, Complain

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Rank

19th

Out of 197

Hilton Boston	Average Price: $286 Check Rates

Hotel Class:

One Hotel Drive

Boston, 02128 View map

4-Star Hotel Rank: 16 of 38
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (72) , Travelocity (10) , TripAdvisor (558)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (7) annoy (4) avoid (11) awful (6) bad (27) barely (6) complain (12) complaint (14) delay (8) difficult (9) dirty (5) disappoint (18) disgust (2) disturbing (7) downside (9) dreadful (2) dull (2) dump (2) expensive (74) flaws (2) hard (11) hassle (6) inconvenient (7) irritate (3) issue (17) lack (7) loud (3) negative (8) noise (58) noisy (7) outrageous (5) overpriced (18) poor (14) poorly (3) pricey (20) problem (37) rat (3) ridiculous (7) rude (6) shock (3) slow (12) smell (6) stale (3) tear (3) terrible (11) unfortunate (8) unpleasant (3) worst (4) would have liked (3) wrong (6)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
charged (3) charm (2) friendly (2) room (4) service (2)

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1. Nice lobby with the coffee shops etcRooms are standard Hilton - nothing to complain about.

"Pricey but nice " Read full review on TripAdvisor 4/11/2012 Vote

2. If we had to find anything to complain about it would be the 3 or 4 automatic fees added to room service (15% service charge, $3.

"Like this hotel! " Read full review on TripAdvisor 10/10/2011 Vote

3. very little to complain about and quite a lot to say in the positive aspects.

"Amazing Location, great hotel " Read full review on TripAdvisor 12/6/2010 Vote

4. I can't complain because he was so darn charming and friendly.

"Location, location ... and nice service " Read full review on TripAdvisor 11/11/2010 Vote

5. I can't complain because he was so darn charming and friendly.

"Location, location ... and nice service " Read full review on TripAdvisor 11/11/2010 Vote

6. We overheard the complimentary shuttle bus driver complain to his colleague that he hadn't been tipped by some passengers.

"We chose this hotel as we had an early... " Read full review on TripAdvisor 10/6/2010 Vote

7. Couldn't quite tell where it was coming from, didn't complain; certainly not the hotel's fault.

"Convenient but Noisy " Read full review on TripAdvisor 8/22/2009 Vote

8. can't complain.

"friendly staff " Read full review on Expedia 8/5/2009 Vote

9. To add insult to injury, when I complained to the manager in the morning he suggested I made the whole thing up to get a discount on my bill.

"Hotel Nightmare " Read full review on TripAdvisor 6/2/2008 Vote

10. Some in my group even complained about bed bugs and asked for room changes.

"The Good, The Bad, and The Dusty " Read full review on TripAdvisor 12/12/2007 Vote