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Rank
19th
Out of 197

Hilton Boston

Average Price: $286  
 
Hotel Class:
One Hotel Drive
Boston, 02128 View map  
4-Star Hotel Rank: 16 of 38
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Travelocity (10) , Expedia (72) , TripAdvisor (558)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 46 comments. 
The following words were used in comments with Problem:
airport (5)   bad (3)   couple (3)   desk (3)   drink (2)   elevator (2)   exceptional (2)   floor (3)   food (2)   hotel (12)   lacking (2)   management (4)   not (14)   room (10)   service (2)   smaller (2)   staff (4)   upgraded (2)   view (3)   walking (5)    
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1. Noise insulation is great, so there should be no worry about problems sleeping as a result of the air traffic.
"Clean, Quiet, and very Convenient " Read full review on TripAdvisor   4/19/2012 Vote      
2. We had a problem though with the desk manager that night.
"Nice Room, Rude Service " Read full review on TripAdvisor   1/7/2012 Vote      
3. Check in staff were rather rude to us, there had been a problem with the number of rooms booked with the airline but this was not our fault, the check in staff did seem to think it was.
"Convenient for the airport. " Read full review on TripAdvisor   11/25/2011 Vote      
4. I have to say that although there were a couple of things that went wrong the friendliness of the staff and willingness to rectify problems outweighed any of the negativity that could be felt with the issues.
"Convenient and EXCELLENT customer service " Read full review on TripAdvisor   10/6/2011 Vote      
5. (This is a problem in general, not specific to this one property.
"Good, convenient and expensive! " Read full review on TripAdvisor   9/28/2011 Vote      
6. Our arrival at the hotel was earlier than the usual check in time, but this was not a problem and we were also upgraded to the executive floor where snacks and free soft drinks were available at certain times during the day.
"Helpful staff after our encounter with Hurricane Irene " Read full review on TripAdvisor   9/26/2011 Vote      
7. We had problem with toliet and maintence was to our room at midnight withint 10 minutes.
"Hilton Logan Airport Boston " Read full review on TripAdvisor   9/25/2011 Vote      
8. No food or drink after 12:30 was the only problem.
"Early out or late in? This'll do. " Read full review on TripAdvisor   7/17/2011 Vote      
9. Martina assisted me in switching rooms very swiftly - and I noticed that engineering staff was sent up immediately to fix the problem.
"I detest airport hotels...Hilton Boston Logan changed my mind! " Read full review on TripAdvisor   6/13/2011 Vote      
10. On the second evening of my stay, I encountered a problem with my shower faucet - it just wouldn't stop dripping.
"I detest airport hotels...Hilton Boston Logan changed my mind! " Read full review on TripAdvisor   6/13/2011 Vote      
   
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