Sheraton Baltimore, Baltimore, Rude

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Rank

27th

Out of 231

Sheraton Baltimore	Average Price: $208 Check Rates

Hotel Class:

101 West Fayette Street

Baltimore, 21201 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.08

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (6) avoid (16) awful (12) bad (59) bed bugs (20) broken (17) complain (11) complaint (14) cramped (10) dated (11) difficult (10) dingy (6) dirt (6) dirty (31) disappoint (17) disgust (7) expensive (43) filthy (8) frustrated (6) hard (16) horrible (14) issue (27) lack (8) loud (20) mess (10) mildew (8) negative (15) nightmare (6) noise (59) noisy (21) outdated (7) outrageous (7) overpriced (8) poor (10) pricey (7) problem (62) ridiculous (9) rude (15) shock (9) slow (12) smell (23) stain (7) terrible (23) tiny (11) uncomfortable (10) unfortunate (8) unsafe (9) worn (10) worst (22) wrong (14)

Rude	Appears in 38 comments.

The following words were used in comments with Rude:
arrival (5) charged (4) checkout (2) desk (4) dirty (3) elevator (4) helpful (6) hotel (4) management (4) not (6) phone (3) pillow (4) poor (2) pretty (2) reviews (2) room (11) service (3) staff (18) stains (2) worst (2)

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1. The staff was rude and basically told us this is all they have.

"OVERPRICED, RUN DOWN, AND DISORGANIZED! " Read full review on TripAdvisor 4/5/2012 Vote

2. Thirdly, a day after I checked out I was charged an additional $50 because I was told that they did not charge me enough at the time of my initial checkout, and then the staff was rude to me when I called to question why I was charged more money after checkout.

"Horrible communication from staff " Read full review on TripAdvisor 8/3/2011 Vote

3. Couple people at front desk were rude and unhelpful.

"Better than expected, but not the best " Read full review on TripAdvisor 7/21/2011 Vote

4. At 1am, when we came back from our event, John Beam, the night manager, was rude and argumentative.

"Book elsewhere. " Read full review on TripAdvisor 7/17/2011 Vote

5. Loud, rude, pushed, barged in front of you to get to an elevator, people.

"Never Again!!!!! " Read full review on TripAdvisor 9/5/2010 Vote

6. Some of the hotel staff were helpful; some were rude and manipulative.

"Decent Hotel, but unhelpful with Baltimore " Read full review on TripAdvisor 6/26/2010 Vote

7. One word for this manager rude.

"Worst Manager on Duty ever " Read full review on TripAdvisor 8/18/2009 Vote

8. The Manager on Duty Richard was so rude.

"Worst Manager on Duty ever " Read full review on TripAdvisor 8/18/2009 Vote

9. They didn't help us at all, but if they had been rude, the trip would have been ruined completely.

"The worst hotel I've ever stayed in " Read full review on TripAdvisor 7/20/2009 Vote

10. Also these workers called other Soldiers very rude and awful names.

"Wouldnt go to the Steakhouse " Read full review on YahooTravel 3/23/2009 Vote