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Rank
16th
Out of 287

Radisson Austin

Average Price: $211  
 
Hotel Class:
111 Cesar Chavez Street
Austin, 78701 View map  
3-Star Hotel Rank: 3 of 77
Average review rating: 3.57
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (130) , Travelocity (5) , TripAdvisor (217) , YahooTravel (14)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 21 comments. 
The following words were used in comments with Rude:
desk (3)   extremely (3)   helpful (2)   hotel (5)   impressed (2)   not (3)   reviews (2)   room (2)   service (2)   staff (4)   trip (2)   valet (2)    
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1. In the evening the pool was closed for a private party, and the hotel was filled with rude and drunk teenagers.
"Just average. Not for people over 20 " Read full review on TripAdvisor   4/24/2012 Vote      
2. When I finally got in touch with the insurance agent, she was also extremely rude and short with me.
"Horrible Customer Service " Read full review on TripAdvisor   12/19/2011 Vote      
3. This is just a warning (judging from my own experience, and based on some of the other reviews) that IF you do run into some kind of issue, they would rather be rude to you and try to sweep the problem under the rug than deal with it and make sure that the customer is taken care of.
"Horrible Customer Service " Read full review on TripAdvisor   12/19/2011 Vote      
4. I reported the incident to the manager on duty who was extremely rude and short with me the whole time.
"Horrible Customer Service " Read full review on TripAdvisor   12/19/2011 Vote      
5. When I tried to ask her questions she would either ignore me or give me some BS answer in a really rude tone.
"Horrible Customer Service " Read full review on TripAdvisor   12/19/2011 Vote      
6. My only gripe was the man in the hotel shop who could hardly tear himself away from the newspaper to serve me and when he did, his behaviour was on the border of rudeness.
"Great stay, wish it had been longer " Read full review on TripAdvisor   10/20/2011 Vote      
7. It would have been fine should the hotel reps have cleared up the issue and redistributed rooms as promised, but the front desk was rude and defensive about their mistakes.
"One of my worst hotel experiences ever " Read full review on TripAdvisor   4/19/2011 Vote      
8. The entire trip was marred by unprofessional and rude service.
"One of my worst hotel experiences ever " Read full review on TripAdvisor   4/19/2011 Vote      
9. It was our first trip to AUSTIN, it is an amazing place to visit, but this beautiful hotel nearly ruined it all via their lack of housekeepin, but MORE IMPORTANTLY, their RUDE PHONE staff and front desk.
"The service ruinned the entire weekend " Read full review on TripAdvisor   12/14/2010 Vote      
10. First impressions count and my first impression was before i even entered the hotel where my first contact was with an extremely rude and unprofessionly guy with a white hat.
"very disappointed " Read full review on TripAdvisor   5/10/2010 Vote      
   
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