Radisson Austin, Austin, Complaint

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Rank

16th

Out of 287

Radisson Austin	Average Price: $211 Check Rates

Hotel Class:

111 Cesar Chavez Street

Austin, 78701 View map

3-Star Hotel Rank: 3 of 77
Average review rating: 3.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (130) , Travelocity (5) , TripAdvisor (217) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) apologetic (3) avoid (6) bad (25) bit dated (2) broken (4) complain (13) complaint (12) cramped (5) damage (6) dated (10) dirty (7) disappoint (10) disturbing (3) downside (3) expensive (15) frustrated (4) hard (7) horrible (13) ignored (3) issue (18) lack (7) loud (14) lumpy (2) mistake (7) mold (4) negative (5) noise (24) noisy (10) odor (2) outdated (6) overbook (3) overpriced (2) poor (8) poorly (3) pricey (4) problem (28) rude (19) shock (4) slow (2) smell (9) tear (3) terrible (12) tiny (4) uncomfortable (8) unfortunate (5) worn (8) worst (9) would have liked (3) wrong (3)

Complaint

Appears in 26 comments.

The following words were used in comments with Complaint:
bed (4) complaints (26) hotel (6) ice (2) not (3) rating (2) room (8) sleep (4) smoke (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint would be that I thought the valet parking was a bit pricey: $25 a day.

"Really good time! " Read full review on TripAdvisor 5/14/2012 Vote

2. Really, my only complaint was the lack of a room-safe, so I had to carry my laptop around, even on the days I didn't need it.

"Good, solid property " Read full review on TripAdvisor 5/3/2012 Vote

3. The major complaint was the lighting for reading in bed.

"Adequate " Read full review on TripAdvisor 2/23/2012 Vote

4. ' I don't know what I expected in response to this complaint, but I know it was more than what I received.

"No Sleep " Read full review on TripAdvisor 1/5/2012 Vote

5. I appreciated the efforts made by the hotel staff to respond to my complaints.

"No Sleep " Read full review on TripAdvisor 1/5/2012 Vote

6. The woman working was very apologetic and immediately responded to our complaint by going (or sending somebody) to the room.

"No Sleep " Read full review on TripAdvisor 1/5/2012 Vote

7. Honestly, the hotel itself was nice and I have no complaints about my room or the physical hotel itself.

"Horrible Customer Service " Read full review on TripAdvisor 12/19/2011 Vote

8. Our only complaint was getting the sleep number bed to cooperate, but other than that, an excellent hotel.

"Good location, nice staff " Read full review on TripAdvisor 11/23/2011 Vote

9. Staff- very friendly and helpful staff, no complaints what so ever regarding employees.

"Great location, great staff, rooms badly need remodelled. " Read full review on TripAdvisor 3/20/2011 Vote

10. On the river- My only complaint and its just a learning experience and a newly found preference (or not) I do not care for the adjustable 'sleep number' beds.

"Great Location and Value! " Read full review on TripAdvisor 1/29/2011 Vote