Radisson Austin, Austin, Problem

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Rank

16th

Out of 287

Radisson Austin	Average Price: $211 Check Rates

Hotel Class:

111 Cesar Chavez Street

Austin, 78701 View map

3-Star Hotel Rank: 3 of 77
Average review rating: 3.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (130) , Travelocity (5) , TripAdvisor (217) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) apologetic (3) avoid (6) bad (25) bit dated (2) broken (4) complain (13) complaint (12) cramped (5) damage (6) dated (10) dirty (7) disappoint (10) disturbing (3) downside (3) expensive (15) frustrated (4) hard (7) horrible (13) ignored (3) issue (18) lack (7) loud (14) lumpy (2) mistake (7) mold (4) negative (5) noise (24) noisy (10) odor (2) outdated (6) overbook (3) overpriced (2) poor (8) poorly (3) pricey (4) problem (28) rude (19) shock (4) slow (2) smell (9) tear (3) terrible (12) tiny (4) uncomfortable (8) unfortunate (5) worn (8) worst (9) would have liked (3) wrong (3)

Problem

Appears in 33 comments.

The following words were used in comments with Problem:
arrival (2) bed (5) credit (2) deal (2) desk (4) drink (2) experience (2) food (2) hotel (4) much (2) not (8) offers (2) room (15) smoke (2) sofa (2) staff (2) toilets (2) warn (2)

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1. However we weren't in the room much so it was not a problem.

"Good Choice for an overnight " Read full review on TripAdvisor 5/3/2012 Vote

2. Front desk staff nice but poorly trained, management seems to be the main problem.

"Good location, mediocre staff " Read full review on TripAdvisor 4/23/2012 Vote

3. Low beds which is good for short people or those with certain medical problems that makes getting into taller beds a problem.

"stay at hampton instead " Read full review on TripAdvisor 4/16/2012 Vote

4. In addition, the person in line in front of us had a similar problem, and was offered complementary parking, which we weren't.

"Pretty good, but not great. " Read full review on TripAdvisor 1/23/2012 Vote

5. The problem for us was that, although we had made reservations for a non-smoking room, once we got to the hotel the concierge told us there were no non-smoking rooms left.

"Pretty good, but not great. " Read full review on TripAdvisor 1/23/2012 Vote

6. This is just a warning (judging from my own experience, and based on some of the other reviews) that IF you do run into some kind of issue, they would rather be rude to you and try to sweep the problem under the rug than deal with it and make sure that the customer is taken care of.

"Horrible Customer Service " Read full review on TripAdvisor 12/19/2011 Vote

7. The only problem I had is that we had four people in one room and our room had one king size bed and a sofa bed, the sofa bed was so so uncomfortable.

"Nice hotel worth the price! " Read full review on TripAdvisor 7/10/2011 Vote

8. I explained that's not my problem that's why I booked early and gave you a credit card to guarantee the room.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

9. I explained that's not my problem that's why I booked early and gave you a credit card to guarantee the room.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

10. No real problems with the lot, it is just awkward to have access one way from levels 3 and 4 and then completely different in levels 5 and 6.

"A good location for downtown Austin " Read full review on TripAdvisor 11/21/2010 Vote