Radisson Austin, Austin, Mistake

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Rank

16th

Out of 287

Radisson Austin	Average Price: $211 Check Rates

Hotel Class:

111 Cesar Chavez Street

Austin, 78701 View map

3-Star Hotel Rank: 3 of 77
Average review rating: 3.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (130) , Travelocity (5) , TripAdvisor (217) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) apologetic (3) avoid (6) bad (25) bit dated (2) broken (4) complain (13) complaint (12) cramped (5) damage (6) dated (10) dirty (7) disappoint (10) disturbing (3) downside (3) expensive (15) frustrated (4) hard (7) horrible (13) ignored (3) issue (18) lack (7) loud (14) lumpy (2) mistake (7) mold (4) negative (5) noise (24) noisy (10) odor (2) outdated (6) overbook (3) overpriced (2) poor (8) poorly (3) pricey (4) problem (28) rude (19) shock (4) slow (2) smell (9) tear (3) terrible (12) tiny (4) uncomfortable (8) unfortunate (5) worn (8) worst (9) would have liked (3) wrong (3)

Mistake

Appears in 9 comments.

The following words were used in comments with Mistake:
change (2) desk (2) noticeable (2) rating (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I understand that mistakes happen, but someone should have at least apologized.

"Walked into my room to discover someone already sleeping in the bed! " Read full review on TripAdvisor 7/27/2011 Vote

2. It would have been fine should the hotel reps have cleared up the issue and redistributed rooms as promised, but the front desk was rude and defensive about their mistakes.

"One of my worst hotel experiences ever " Read full review on TripAdvisor 4/19/2011 Vote

3. The thing that really bothered me it they didn't call when they noticed the mistake they just changed the rate.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

4. If they had called me a week or two after I made the reservation and explained the mistake I would've been fine with it.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

5. The thing that really bothered me it they didn't call when they noticed the mistake they just changed the rate.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

6. If they had called me a week or two after I made the reservation and explained the mistake I would've been fine with it.

"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor 1/14/2011 Vote

7. BIG MISTAKE.

"Never again. Stay away! " Read full review on TripAdvisor 10/15/2007 Vote

8. Next day found 2 faxes waiting at front desk even though operator said light must be a mistake.

"A Suite For $139! " Read full review on TripAdvisor 4/27/2007 Vote

9. Upgrade when a mistake was made.

Read full review on MyTravelGuide 3/27/2007 Vote