Des Artes Hotel, San Francisco, Complaint

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Rank

92nd

Out of 493

Des Artes Hotel	Average Price: $109 Check Rates

Hotel Class:

447 Bush Street

San Francisco, 94108 View map

2-Star Hotel Rank: 11 of 119
Average review rating: 3.28

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (8) , Travelocity (2) , TripAdvisor (172) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 10 comments.

The following words were used in comments with Complaint:
complaints (11) hotel (4) mattress (2) night (2) noisy (2) not (2) park (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint was I could hear it loud and clear every time any of my neighbors turned on the water.

"I loved this hotel! " Read full review on TripAdvisor 1/25/2012 Vote

2. Only complaint would be from noisy neighbors, but of course that's not the hotels fault.

"Brilliant! " Read full review on TripAdvisor 10/12/2011 Vote

3. My only real complaint with the hotel was when I was checking out and went to retrieve my car from the parking garage and pull it up to the hotel to load my luggage (which was filled with cases of wine from Napa) and I noticed that the white zone the staff had told me to unload at the previous day now said it was a no-parking zone.

"Funky, fun hotel! " Read full review on TripAdvisor 8/14/2011 Vote

4. I think we were in 206 but I can't be sure as it was a while ago now (I deliberately waited a while before writing this review as I wanted to give the hotel a chance to get back to me following a complaint I made when we checked out, and also in an online satisfaction survey that they sent me - they haven't responded).

"1 out of 5 for the room, 4 out of 5 for the hotel " Read full review on TripAdvisor 8/3/2011 Vote

5. In regards to the room, there are no complaints.

"Modern Beauty & Passion Felt Art " Read full review on TripAdvisor 7/8/2011 Vote

6. complaints:1.

"My Second Visit with Dramatic Decline in Customer Service! Worst Hotel Experience. " Read full review on TripAdvisor 3/25/2011 Vote

7. When we checked out in the morning, we got absolutely no hassle or complaint from the front desk suggesting to me that a lot of people leave after the first night.

"Just Unpleasant " Read full review on TripAdvisor 12/12/2009 Vote

8. The only real complaint for us is that the mattresses on the beds are not as comfortable as they could be (felt like futon style mattresses).

"Returning Visitor " Read full review on TripAdvisor 1/31/2009 Vote

9. The only complaint was the breakfast provided (frozen bagels) but it's a small complaint given the fact I pain $60/night for a room in conveniently location in downtown San Francisco.

Read full review on MyTravelGuide 5/8/2005 Vote

10. The only complaint was that the first room we stayed in had a noisy radiator.

"Nice cheap room " Read full review on YahooTravel 1/7/2005 Vote