Hotel California San Francisco, San Francisco, Complaint

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Rank

97th

Out of 493

Hotel California San Francisco	Average Price: $165 Check Rates

Hotel Class:

580 Geary Street

San Francisco, 94102 View map

3-Star Hotel Rank: 45 of 110
Average review rating: 3.59

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (58) , MyTravelGuide (20) , Travelocity (7) , TripAdvisor (263) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
best (2) complaints (16) exceptional (2) great (2) hotel (6) noise (2) room (3) staff (2)

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1. My only complaint is that the neighborhood is not great, especially at night.

"Good value, but bring a bodyguard " Read full review on TripAdvisor 1/19/2012 Vote

2. No complaints at all with the staff.

"Average stay. Definite pros and cons. " Read full review on TripAdvisor 12/23/2010 Vote

3. One complaint--wi-fi internet in the room is spotty, at best.

"Old in all the right ways! Free wine, tile tubs, huge windows. " Read full review on TripAdvisor 11/20/2010 Vote

4. My complaint here was there was no hot chocolate.

"Great Price for the Area " Read full review on TripAdvisor 11/4/2010 Vote

5. Only complaint was there was quite a lot of external noise, but I knew that would be the case before I booked the room.

"Very good hotel in the heart of San Francisco " Read full review on TripAdvisor 9/30/2010 Vote

6. My only complaint, if I can make one, is that the wifi was slow for transmitting large documents.

"Great Classic Small Hotel " Read full review on TripAdvisor 6/27/2010 Vote

7. that was my only complaint.

"great place " Read full review on Expedia 9/10/2009 Vote

8. My one complaint is that the Hotel can be noisy.

"Good Hotel but Noisy " Read full review on Expedia 3/11/2009 Vote

9. Please beware: Best Western Hotels are individually owned and operated so the only recourse you have is lodging a complaint against that particular hotel if something happens and while they are very friendly they are unable to prevent the hotel from charging you in the event that you leave because of their lack of quality.

"Nightmare Experience: Please read before staying here. " Read full review on Travelocity 6/1/2008 Vote

10. We were treated so poorly that we called BW corporate offices and lodged a complaint.

"Nightmare Experience: Please read before staying here. " Read full review on Travelocity 6/1/2008 Vote