Holiday Inn Express San Francisco, San Francisco, Complain

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OpinionWell
Rank

38th

Out of 493

Holiday Inn Express San Francisco	Average Price: $211 Check Rates

Hotel Class:

550 North Point Street

San Francisco, 94133 View map

3-Star Hotel Rank: 11 of 110
Average review rating: 4.11

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (180) , Travelocity (19) , TripAdvisor (755) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 20 comments.

The following words were used in comments with Complain:
$ (2) breakfast (6) clean (2) desk (2) free (3) hotel (2) not (4) park (4) problem (2) reception (2) reviews (2) room (5) smoke (4) staff (2) valet (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I complained to reception who apologised but said it was because it was Spring Break.

"Not great, very poor breakfast " Read full review on TripAdvisor 4/20/2012 Vote

2. The coffee machine was in the bathroom which was a bit odd but hey, if that's all there is to complain about it can't be bad.

"Lovely! " Read full review on TripAdvisor 4/18/2012 Vote

3. i was one of several people at the reception desk complaining about breakfast-at least I got the $50 parking fee waived.

"Won't be back " Read full review on TripAdvisor 8/16/2011 Vote

4. As for the breakfast, i read other reviews complaining about that and don't understand.

"Nice pick " Read full review on TripAdvisor 8/14/2011 Vote

5. The hotel breakfast was OK but it's free so you can't complain.

"Great value for a San Francisco hotel, perfect location " Read full review on TripAdvisor 6/25/2011 Vote

6. 4) When we complained to the manager, Robert, about how unimpressed we were with our experience, he stated, 'well, I'm not impressed either,' gesturing to my sister.

"This was the worst hotel experience of my life, and as a former SF resident, I can honestly say, any other hotel is better. " Read full review on TripAdvisor 5/29/2011 Vote

7. And the people who were complaining about the breakfast are obviously too picky.

"Good price, good location! " Read full review on TripAdvisor 3/18/2011 Vote

8. Others have complained about looking out into a courtyard with just other rooms.

"Clean, Comfortable and Convenient --what more do you want?? " Read full review on TripAdvisor 2/3/2011 Vote

9. The contintential breakfast was free so i am not going to complain on the quality since you pay for what you get.

"You pay for what you get - not saying its bad though " Read full review on TripAdvisor 2/15/2010 Vote

10. The rooms are clean and very quiet (unlike at the Hilton Wharf where my boss stayed, she complained the walls were paper thin).

"Clean, quiet, great location " Read full review on TripAdvisor 10/13/2009 Vote