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OpinionWell
Rank
65th
Out of 415

Holiday Inn Chicago - Mart Plaza

Average Price: $231  
 
Hotel Class:
350 West Mart Center Drive
Chicago, 60654 View map  
3-Star Hotel Rank: 24 of 73
Average review rating: 3.77
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (28) , MyTravelGuide (2514) , Travelocity (19) , TripAdvisor (355) , YahooTravel (23)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 83 comments. 
The following words were used in comments with Smell:
awful (10)   bad (6)   chocolate (6)   clean (4)   clothes (3)   great (4)   horrible (3)   hotel (8)   liked (22)   location (3)   musty (6)   need (5)   nice (5)   not (8)   old (4)   room (58)   smoke (50)   thought (4)   trip (3)   view (5)    
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1. smelled like someone with greasy, dirty hair had slept on the pillow.
"Rude and Uncaring Staff! " Read full review on TripAdvisor   4/24/2012 Vote      
2. Upon turning in for the night, I discovered a distinct disgusting smell in my pillow.
"Rude and Uncaring Staff! " Read full review on TripAdvisor   4/24/2012 Vote      
3. The bed was very comfortable and the amenities were also nice that the shampoo and conditioner that they provided had good smell.
"Excellent Location and Very Good Service " Read full review on TripAdvisor   12/2/2010 Vote      
4. The first room I was given smelled like cigarette smoke - when I complained to the front desk we were moved immediately to a different room.
"GREAT Customer service " Read full review on Expedia   9/1/2009 Vote      
5. After pitching a fit, the manager simply gave us a non-smoking room which had a funny smell to it too.
Read full review on MyTravelGuide   10/15/2008 Vote      
6. Our cloths smelled like smoke everywhere we went because of this and with it being about a week after the trip- I don't think my lungs have adjusted yet.
Read full review on MyTravelGuide   8/7/2008 Vote      
7. Our cloths smelled like smoke everywhere we went because of this and with it being about a week after the trip- I don't think my lungs have adjusted yet.
Read full review on MyTravelGuide   8/7/2008 Vote      
8. Our cloths smelled like smoke everywhere we went because of this and with it being about a week after the trip- I don't think my lungs have adjusted yet.
Read full review on MyTravelGuide   8/6/2008 Vote      
9. Also, as I stated above, the room smelled of smoke.
Read full review on MyTravelGuide   7/20/2008 Vote      
10. We had already had rooms because of an unpleasant view and then were told that any nonsmoking room we moved to could smell of smoke, because ashtrays are brought to the rooms when requested.
Read full review on MyTravelGuide   7/20/2008 Vote      
   
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