InterContinental Chicago, Chicago, Rude

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (9) annoy (19) avoid (11) awful (9) bad (73) bed bugs (8) big deal (12) broken (12) complain (24) complaint (36) cramped (16) dated (17) difficult (9) dirty (18) disappoint (78) disturbing (8) downside (7) expensive (80) hard (40) horrible (14) inconvenient (7) issue (49) lack (13) loud (31) mistake (12) negative (29) noise (50) noisy (24) outdated (7) outrageous (11) overpriced (9) peeling (16) poor (22) poorly (12) pricey (32) problem (67) ridiculous (14) rock (8) rude (24) shock (12) slow (37) smell (26) terrible (22) tiny (22) uncomfortable (9) unfortunate (14) unfriendly (6) worn (14) worst (13) wrong (21)

Rude	Appears in 51 comments.

The following words were used in comments with Rude:
bags (2) cares (3) checkout (2) clerk (3) concierge (2) deal (3) desk (12) extremely (3) hotel (5) nice (5) not (8) personable (7) pool (3) restful (2) room (6) service (2) shuttle (3) smoke (3) staff (27) unhelpful (3)

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1. We went to ENO and felt they were arrogant and borderline rude.

"Fabulous in the off-season " Read full review on TripAdvisor 2/28/2012 Vote

2. The person at check in was extremely rude, but we shrugged it off as post NYE work.

"Sleepless Night " Read full review on TripAdvisor 1/5/2012 Vote

3. )-Entire hotel was very old, not in a classical sense but in a ghost story one-Front desk staff was rude.

"Average or below in all respects, except for location " Read full review on TripAdvisor 12/23/2011 Vote

4. Front desk staff was rude.

"Average or below in all respects, except for location " Read full review on TripAdvisor 12/23/2011 Vote

5. The managers were beyond rude.

"Love Chicago...NOT this hotel " Read full review on TripAdvisor 7/11/2011 Vote

6. The staff can be rude.

"Not so great ..... Expensive added fee- small room... " Read full review on TripAdvisor 4/24/2011 Vote

7. I did not talk to them directly but those that have said the staff is totally disrecptful, unprofessional, and rude.

"Serious warning - Massive credit card theft continues at Intercontinental " Read full review on TripAdvisor 12/3/2009 Vote

8. The clerk at the desk was rude and could not have cared less.

"Terrible Experience " Read full review on TripAdvisor 7/26/2009 Vote

9. I had read the reviews of the rude staff and the mistakes in the mini bar but we didn't have any of that.

"Great location for shopping and downtown! " Read full review on TripAdvisor 5/14/2009 Vote

10. The young lady who checked me in, was short, rude, and extremely unfriendly handing my me keys and walking away regardless of whether i had questions or not.

"Needing a evening desk clerk overhaul... " Read full review on TripAdvisor 5/12/2009 Vote