InterContinental Chicago, Chicago, Complaint

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (19) avoid (11) awful (9) bad (73) bed bugs (8) big deal (12) broken (12) complain (24) complaint (36) cramped (16) dated (17) difficult (9) dirty (18) disappoint (78) disturbing (8) downside (7) expensive (80) hard (40) horrible (14) inconvenient (7) issue (49) lack (13) loud (31) mistake (12) negative (29) noise (50) noisy (24) outdated (7) outrageous (11) overpriced (9) peeling (16) poor (22) poorly (12) pricey (32) problem (67) ridiculous (14) rock (8) rude (24) shock (12) slow (37) smell (26) terrible (22) tiny (22) uncomfortable (9) unfortunate (14) unfriendly (6) worn (14) worst (13) wrong (21)

Complaint

Appears in 97 comments.

The following words were used in comments with Complaint:
$ (8) bathroom (5) biggest (4) complaints (97) desk (5) floor (5) hotel (16) ice (3) internet (3) lacking (4) loud (3) night (7) not (10) pool (3) reservation (3) room (17) service (5) small (5) staff (3) useful (3)

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1. Stayed for 4 nights and have only 1 complaint - $17.

"Great location " Read full review on TripAdvisor 5/10/2012 Vote

2. The only complaint was they didn't tell us when booking the pool would be closed.

"Great place to stay " Read full review on TripAdvisor 4/28/2012 Vote

3. The only complaint that I had was that the pool was closed for an indefinite time.

"Wonderful hotel in the perfect location " Read full review on TripAdvisor 3/21/2012 Vote

4. One complaint I did have about the hotel is that you really don't have a room refrigerator to store your own drinks and leftovers from restaurants because the hotel requests that it only be used for their over-priced snacks and drinks that they are trying to sell you ($5.

"Wonderful Weekend at the Intercontinental " Read full review on TripAdvisor 3/6/2012 Vote

5. We had no complaints about the level of service we received or quality of accommodation.

"Lovely hotel " Read full review on TripAdvisor 3/3/2012 Vote

6. My only minor complaints would be that I could plainly hear the tv and conversation going on in the room next to mine.

"Typical Intercontinental! " Read full review on TripAdvisor 3/1/2012 Vote

7. Still no complaints there.

"Great Location " Read full review on TripAdvisor 2/28/2012 Vote

8. No service complaints whatsoever.

"Great Location " Read full review on TripAdvisor 2/28/2012 Vote

9. We spent 5 days there and I have 0 complaints.

"5 stars!! " Read full review on TripAdvisor 1/20/2012 Vote

10. The only complaint--we had to wait a very long time for the bell man to bring our luggage from storage.

"great location " Read full review on TripAdvisor 12/19/2011 Vote