InterContinental Chicago, Chicago, Lack

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (19) avoid (11) awful (9) bad (73) bed bugs (8) big deal (12) broken (12) complain (24) complaint (36) cramped (16) dated (17) difficult (9) dirty (18) disappoint (78) disturbing (8) downside (7) expensive (80) hard (40) horrible (14) inconvenient (7) issue (49) lack (13) loud (31) mistake (12) negative (29) noise (50) noisy (24) outdated (7) outrageous (11) overpriced (9) peeling (16) poor (22) poorly (12) pricey (32) problem (67) ridiculous (14) rock (8) rude (24) shock (12) slow (37) smell (26) terrible (22) tiny (22) uncomfortable (9) unfortunate (14) unfriendly (6) worn (14) worst (13) wrong (21)

Lack	Appears in 44 comments.

The following words were used in comments with Lack:
area (6) attentive (5) complaints (4) customer (6) facilities (4) hotel (5) ice (3) informative (3) lacking (44) lobby (3) nice (3) not (7) room (15) service (13) shop (2) shower (2) small (4) staff (5) useful (4) view (2)

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1. The Intercontinental is expensive and their lack of concern for the guest is apparent.

"where service is an inconvenience " Read full review on TripAdvisor 2/23/2012 Vote

2. Little touches are lacking.

"Good cheap date " Read full review on TripAdvisor 1/17/2012 Vote

3. Only oddity is the lobby, which lacks suitable seating for meeting-up or people watching.

"Gracious Service, Comfortable Accommodations " Read full review on TripAdvisor 1/12/2012 Vote

4. Only issue: counter space in the bathroom is lacking and shower drainage issues.

"Excellent location " Read full review on TripAdvisor 1/2/2012 Vote

5. In room fridge was missing, used spot for our storage instead, ice machines only on 1 level, in room coffee maker was tiny and ho hum, room was relatively expensive with all extras at high additional costs, Just a general lack of festive touches other than tree in lobby.

"Excellent Location for Michigan Ave Shopping " Read full review on TripAdvisor 12/29/2011 Vote

6. I used the cell card in my lap-top to avoid this fee (so this is not sour grapes on being ripped off for wi-fi), but I thought it summed up the hotelier's real lack of concern for the needs and comfort of the guests.

"3-star experience at 5-star price " Read full review on TripAdvisor 12/1/2011 Vote

7. The real problem with this hotel is a lack of communication on the part of the staff.

"Intercontinental lacking intercommunication " Read full review on TripAdvisor 9/8/2011 Vote

8. My room lacked a TV remote (to the hotel's credit, a remote was provided within 2 minutes of requesting one).

"Not quite up to the Intercontinental Brand " Read full review on TripAdvisor 8/20/2011 Vote

9. However, there were a few areas lacking, including:1) Nice on the outside, older on the inside.

"Great location... but a little lacking... " Read full review on TripAdvisor 8/3/2011 Vote

10. The only disappointing thing was that the bar was being renovated so there were a few tables in the area above the main lobby and it lacked any atmosphere but I'm sure this will be resolved when the building works (which didn't interrupt our stay in any way) are complete.

"Ideally placed on the Magnificent Mile " Read full review on TripAdvisor 7/31/2011 Vote