InterContinental Chicago, Chicago, Mistake

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (19) avoid (11) awful (9) bad (73) bed bugs (8) big deal (12) broken (12) complain (24) complaint (36) cramped (16) dated (17) difficult (9) dirty (18) disappoint (78) disturbing (8) downside (7) expensive (80) hard (40) horrible (14) inconvenient (7) issue (49) lack (13) loud (31) mistake (12) negative (29) noise (50) noisy (24) outdated (7) outrageous (11) overpriced (9) peeling (16) poor (22) poorly (12) pricey (32) problem (67) ridiculous (14) rock (8) rude (24) shock (12) slow (37) smell (26) terrible (22) tiny (22) uncomfortable (9) unfortunate (14) unfriendly (6) worn (14) worst (13) wrong (21)

Mistake

Appears in 21 comments.

The following words were used in comments with Mistake:
$ (2) apology (3) drink (2) free (2) guest (2) hotel (4) not (4) offers (5) park (3) rating (2) reviews (4) room (8) shampoo (2) staff (2) suite (2) upgraded (4)

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1. ) People make mistakes, and that's totally fine as long as they try to make it right.

"A disgrace to the Intercontinetal Brand: motel-level service for a 4 star price " Read full review on TripAdvisor 5/19/2011 Vote

2. They said it was a mistake and the charge was taken off.

"Bait and Switch " Read full review on TripAdvisor 8/12/2009 Vote

3. Booked through Hotwire (maybe that was the mistake), which rated this at 4.

"Waaaay out of it's league " Read full review on TripAdvisor 7/12/2009 Vote

4. I had read the reviews of the rude staff and the mistakes in the mini bar but we didn't have any of that.

"Great location for shopping and downtown! " Read full review on TripAdvisor 5/14/2009 Vote

5. When they reviewed the cameras and saw that they made the mistake we werent even offered an apology.

"Horrible - Bad Customer Service & They Overcharge You " Read full review on TripAdvisor 3/23/2009 Vote

6. When they reviewed the cameras and saw that they made the mistake we werent even offered an apology.

"HORRIBLE-DECOR DOESNT MAKE UP FOR BAD SERVICE " Read full review on YahooTravel 3/22/2009 Vote

7. When they reviewed the cameras and saw that they made the mistake we werent even offered an apology.

"I'd stay at a hostel before going back " Read full review on Travelocity 3/1/2009 Vote

8. I made the mistake of letting the valet park my car and they STOLE money out of my vehicle.

"A bunch of theives " Read full review on TripAdvisor 10/4/2008 Vote

9. I just expected a lot more pampering at these prices and a lot less mistakes (and noise).

"Nice Hotel - Service Lacking " Read full review on TripAdvisor 6/18/2008 Vote

10. Another cleaning mistake: A hair from a previous guest was on the shower wall our whole visit.

"Nice Hotel - Service Lacking " Read full review on TripAdvisor 6/18/2008 Vote